Sharma Radhika, Nuthulaganti Swetha R, Maharaj Ravindra P
Internal Medicine, University of Florida College of Medicine - Jacksonville, Jacksonville, USA.
Internal Medicine: Geriatrics and Palliative Care, University of Florida College of Medicine - Jacksonville, Jacksonville, USA.
Cureus. 2022 Feb 9;14(2):e22069. doi: 10.7759/cureus.22069. eCollection 2022 Feb.
Patients with hearing loss have increased difficulties while navigating communication, especially complex conversations that take place in healthcare settings. Patients with hearing disabilities may often find themselves in noisy reception areas or busy emergency departments where their confidentiality is compromised for the sake of communication, resulting in suboptimal care. The reverse stethoscope technique is a tool that healthcare professionals can use to enhance communications to optimize patient care and maintain confidentiality. We describe a case of an 83-year-old male with bilateral hearing loss whose hearing disability became a major obstacle in his access to healthcare in the inpatient setting. With the help of the reverse stethoscope technique, the patient was able to understand his hospital course, diagnosis, and treatment options and was able to actively participate in making an informed decision.
听力损失患者在沟通中会遇到更多困难，尤其是在医疗环境中进行的复杂对话。听力残疾患者常常发现自己身处嘈杂的候诊区或繁忙的急诊科，为了沟通而牺牲了他们的隐私，导致护理效果不佳。反向听诊器技术是一种医疗专业人员可以用来加强沟通以优化患者护理并维护隐私的工具。我们描述了一例83岁双侧听力损失男性患者的病例，其听力残疾在住院环境中成为他获得医疗服务的主要障碍。在反向听诊器技术的帮助下，患者能够理解自己的住院过程、诊断和治疗选择，并能够积极参与做出明智的决定。
