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柬埔寨质量改进合作中的经验教训。

Lessons learnt from quality improvement collaboratives in Cambodia.

机构信息

Asia Pacific Regional Office, FHI 360, Bangkok, Thailand

Cambodia Office, FHI 360, Phnom Penh, Cambodia.

出版信息

BMJ Glob Health. 2022 Mar;7(3). doi: 10.1136/bmjgh-2021-008245.

Abstract

Currently, Cambodia uses performance-based financing (PBF) and a national quality enhancement monitoring system as key components of its strategy to achieve universal health coverage and the health-related Sustainable Development Goals. PBF is one among many strategies to improve the quality of healthcare services and its effects and limitations have been widely documented. We share lessons learnt from the use of quality improvement collaboratives, a facility-based quality improvement strategy, to amplify and complement PBF to address specific service delivery gaps, improve provider competency, and increase patient trust and satisfaction in the health system, a driver of healthcare utilisation.

摘要

目前,柬埔寨将绩效激励型融资(PBF)和国家质量提升监测系统作为实现全民健康覆盖和与卫生相关的可持续发展目标的战略的关键组成部分。PBF 是众多改善医疗服务质量的策略之一,其效果和局限性已得到广泛记录。我们分享了使用质量改进协作组织的经验教训,这是一种基于医疗机构的质量改进策略,用于放大和补充 PBF,以解决特定的服务提供差距,提高提供者的能力,并增加患者对卫生系统的信任和满意度,这是推动医疗保健利用的因素之一。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/6ebc/8943723/2beab46854b4/bmjgh-2021-008245f01.jpg

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