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管理决策中的情感与认知:神经科学证据的系统文献综述

Affect and Cognition in Managerial Decision Making: A Systematic Literature Review of Neuroscience Evidence.

作者信息

Cristofaro Matteo, Giardino Pier Luigi, Malizia Andrea P, Mastrogiorgio Antonio

机构信息

Department of Management and Law, University of Rome 'Tor Vergata', Rome, Italy.

Doctoral School of Social Sciences, University of Trento, Trento, Italy.

出版信息

Front Psychol. 2022 Mar 9;13:762993. doi: 10.3389/fpsyg.2022.762993. eCollection 2022.

Abstract

How do affect and cognition interact in managerial decision making? Over the last decades, scholars have investigated how managers make decisions. However, what remains largely unknown is the interplay of affective states and cognition during the decision-making process. We offer a systematization of the contributions produced on the role of affect and cognition in managerial decision making by considering the recent cross-fertilization of management studies with the neuroscience domain. We implement a Systematic Literature Review of 23 selected contributions dealing with the role of affect and cognition in managerial decisions that adopted neuroscience techniques/points of view. Collected papers have been analyzed by considering the so-called reflexive (X-) and reflective (C-) systems in social cognitive neuroscience and the type of decisions investigated in the literature. Results obtained help to support an emerging "unified" mind processing theory for which the two systems of our mind are not in conflict and for which affective states have a driving role toward cognition. A research agenda for future studies is provided to scholars who are interested in advancing the investigation of affect and cognition in managerial decision making, also through neuroscience techniques - with the consideration that these works should be at the service of the behavioral strategy field.

摘要

在管理决策中,情感与认知是如何相互作用的?在过去几十年里,学者们一直在研究管理者如何做出决策。然而,在决策过程中情感状态与认知之间的相互作用在很大程度上仍然未知。通过考虑管理研究与神经科学领域最近的交叉融合,我们对情感和认知在管理决策中的作用所产生的贡献进行了系统化梳理。我们对23篇选定的关于情感和认知在管理决策中的作用且采用了神经科学技术/观点的文献进行了系统的文献综述。通过考虑社会认知神经科学中所谓的反射性(X-)和反思性(C-)系统以及文献中所研究的决策类型,对收集到的论文进行了分析。所获得的结果有助于支持一种新兴的“统一”思维加工理论,即我们大脑的两个系统并不冲突,且情感状态对认知具有驱动作用。我们为那些有兴趣推进对管理决策中情感和认知的研究(也包括通过神经科学技术)的学者提供了一个未来研究议程,同时考虑到这些研究应该服务于行为战略领域。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/364c/8959627/0071ec136ce8/fpsyg-13-762993-g001.jpg

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