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基于情绪调节视角的数字商业模式创新研究

Research on Digital Business Model Innovation Based on Emotion Regulation Lens.

作者信息

Lu Shan, Yu Haijing

机构信息

School of Business and Management, Jilin University, Changchun, China.

出版信息

Front Psychol. 2022 Mar 9;13:842076. doi: 10.3389/fpsyg.2022.842076. eCollection 2022.

Abstract

Digital technologies, such as artificial intelligence, brain-computer interfaces technology and big data, enable many firms to innovate their business model. It is clearly an emotional process due to its complex and uncertain nature, and involves individuals' emotion regulation, yet the current research lacks an effective conversion path from emotion to digital business model innovation (BMI). Drawing on theories and research on emotion regulation and business model innovation, we investigate how emotion regulation of entrepreneurs (i.e., cognitive reappraisal and expressive suppression) influence digital BMI. Data from 126 new ventures show that entrepreneurs' reappraisal positively affects digital BMI, while entrepreneurs' suppression exerts opposite effects on digital BMI. Moreover, we find that environmental dynamism moderates this relationship. The findings explain the emotional complexity in digital technology empowerment, which has implications for the development and design of brain computer interface applications and the literature on emotions and business model innovation.

摘要

人工智能、脑机接口技术和大数据等数字技术使许多公司能够创新其商业模式。由于其复杂和不确定的性质,这显然是一个情感过程,涉及个人的情绪调节,但目前的研究缺乏从情感到数字商业模式创新(BMI)的有效转化路径。借鉴情绪调节和商业模式创新的理论与研究,我们研究了企业家的情绪调节(即认知重评和表达抑制)如何影响数字BMI。来自126家新创企业的数据表明,企业家的重评对数字BMI有积极影响,而企业家的抑制对数字BMI有相反的影响。此外,我们发现环境动态性调节了这种关系。这些发现解释了数字技术赋能中的情感复杂性,这对脑机接口应用的开发和设计以及关于情感与商业模式创新的文献具有启示意义。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/6fe8/8959672/3fe995a608fd/fpsyg-13-842076-g001.jpg

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