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为英国国家医疗服务体系(NHS)员工设计、实施和评估福利计划:HOW(工作中的健康结果)NHS 项目。

Co-Design, Delivery, and Evaluation of Wellbeing Initiatives for NHS Staff: The HOW (Healthier Outcomes at Work) NHS Project.

机构信息

Department of Psychology, School of Sciences, Bath Spa University, Bath BA2 9BN, UK.

出版信息

Int J Environ Res Public Health. 2022 Apr 12;19(8):4646. doi: 10.3390/ijerph19084646.

Abstract

Stress and mental health are leading causes of sickness absence in the UK, responsible for over 50% of sickness absence across the country. Healthcare sector workers play a vital role in the life of everyone across the country but have among the highest levels of sickness absence of any sector. The aim of this project, therefore, was to work with UK healthcare workers to co-develop, implement, and evaluate a series of mental health and wellbeing interventions delivered via a smartphone app and associated toolkit. A participatory action research methodology, consisting of individual interviews, focus group discussions, and oversight by an expert action learning group, was used to develop primary (i.e., those associated with the workplace) and secondary (improving individual resilience and coping) stress management interventions. Pre-post-intervention analysis demonstrated improvements in work engagement and working conditions, although significant improvements were only found in mean scoring on demands, control, managerial support, and peer support working condition measures. The project therefore demonstrates that co-produced initiatives which focus on improving either the organisation or resilience of the workforce may be useful in supporting employee health and wellbeing. Future studies should build upon these findings through a full RCT to determine utility of the interventions.

摘要

在英国,压力和心理健康是导致员工缺勤的主要原因,占全国总缺勤人数的 50%以上。医疗保健行业的工作人员在全国范围内每个人的生活中都发挥着至关重要的作用,但他们的缺勤率却是所有行业中最高的。因此,本项目旨在与英国医疗保健工作者合作,共同开发、实施和评估一系列通过智能手机应用程序和相关工具包提供的心理健康和福祉干预措施。采用参与式行动研究方法,包括个人访谈、焦点小组讨论以及由专家行动学习小组进行监督,以制定主要(即与工作场所相关)和次要(提高个人弹性和应对能力)的压力管理干预措施。干预前后的分析表明,工作参与度和工作条件有所改善,尽管在需求、控制、管理支持和同伴支持工作条件措施的平均得分上仅发现了显著的改善。因此,该项目表明,侧重于改善组织或劳动力弹性的共同制定举措可能有助于支持员工的健康和福祉。未来的研究应通过全面的 RCT 来进一步研究这些发现,以确定干预措施的实用性。

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