Chaney Damien, Lee Michael Sw
Department of Marketing EM Normandie Business School Paris France.
Department of Marketing The University of Auckland Business School Auckland New Zealand.
Psychol Mark. 2022 Apr;39(4):741-754. doi: 10.1002/mar.21617. Epub 2021 Nov 24.
Anti-vaccination sentiment and vaccine hesitancy are on the rise. This is unfortunate given the world's coronavirus disease 2019 (COVID-19) pandemic response plan relies on a global vaccination program the likes of which has never been attempted. Using an anti-consumption lens, this study utilizes a qualitative approach and 53 interviews revolving around people's attitudes towards the COVID-19 vaccination plan. The findings reveal that COVID-19 vaccination hesitancy comes from two major factors: stable factors and contextual factors. Stable factors refer to factors that are consistently found in anti-vaccination movements and include political and philosophical opposition. Contextual factors refer to factors that are highly dependent on the COVID-19 situation and relates to a negative benefit to risk ratio informed by information overload and the influence of marketing phenomena such as branding and country of origin effects. Finally, theoretical and managerial contributions are offered for public policymakers and social marketers.
反疫苗情绪和疫苗犹豫情绪正在上升。鉴于全球2019冠状病毒病(COVID-19)大流行应对计划依赖于一项从未尝试过的全球疫苗接种计划,这是不幸的。本研究采用反消费视角,运用定性方法,围绕人们对COVID-19疫苗接种计划的态度进行了53次访谈。研究结果表明,对COVID-19疫苗接种的犹豫来自两个主要因素:稳定因素和情境因素。稳定因素是指在反疫苗运动中始终存在的因素,包括政治和哲学上的反对。情境因素是指高度依赖于COVID-19情况的因素,与信息过载以及品牌和原产国效应等营销现象的影响所导致的负收益风险比有关。最后,为公共政策制定者和社会营销人员提供了理论和管理方面的贡献。