Carminati Lara, Héliot YingFei Gao
Faculty of Behavioral, Management and Social Sciences, University of Twente, Enschede, Netherlands.
Surrey Business School, University of Surrey, Guildford, United Kingdom.
Front Psychol. 2022 Apr 20;13:813835. doi: 10.3389/fpsyg.2022.813835. eCollection 2022.
This study explored identity conflict dynamics in interpersonal interactions in professionals facing ethically charged situations. Through semi-structured interviews ( = 47), we conducted a qualitative study among doctors and nurses working for the English National Healthcare Service and analyzed the data with grounded theory approaches. Our findings reveal that identity conflict is triggered by three micro processes, namely cognitive and emotional perspective taking, as well as identifying with the other. In these processes, identity conflict is signaled by emotions and recognized as a clash not only identities and their values, but also one identity and its multiple values. Behavioral and psychological outcomes of identity conflict involve seeking peer support, doing reflective practices and identity growth. This article contributes to identity literature by providing a multilevel approach of identity conflict dynamics able to account for both interpersonal and intrapsychic processes, deeply hold values and emotions, as well as crucial behavioral and psychological consequences.
本研究探讨了面临道德困境的专业人员在人际互动中的身份冲突动态。通过半结构化访谈（n = 47），我们对为英国国家医疗服务体系工作的医生和护士进行了一项定性研究，并用扎根理论方法分析了数据。我们的研究结果表明，身份冲突由三个微观过程引发，即认知和情感视角采择以及对他人的认同。在这些过程中，身份冲突通过情感表现出来，并被视为不仅是身份及其价值观的冲突，也是一种身份与其多种价值观的冲突。身份冲突的行为和心理结果包括寻求同伴支持、进行反思性实践和身份成长。本文通过提供一种多层次的身份冲突动态方法，为身份认同文献做出了贡献，该方法能够解释人际和心理内部过程、深层持有的价值观和情感，以及关键的行为和心理后果。
