Carminati Lara
Faculty of Behavioural, Management and Social Sciences, University of Twente, Enschede, Netherlands.
Surrey Business School, University of Surrey, Guildford, United Kingdom.
Front Sociol. 2021 Apr 6;6:640384. doi: 10.3389/fsoc.2021.640384. eCollection 2021.
This perspective article is grounded in a cognitive and context-dependent view on emotions. By considering emotions as socially embedded and constructed, the different but related concepts of Emotion Management and Emotional Intelligence can be introduced. Yet, research juxtaposing and applying them within the healthcare sector to explain healthcare professionals' multifaceted emotional experiences at work is still scarce. Hence, this article contributes to the literature on emotions by offering an overarching perspective on how the juxtaposition of Emotion Management and Emotional Intelligence may help healthcare professionals to bridge the developmental transition between these two crucial abilities which, in turn, can help them overcome emotional difficulties in complex situations. Such integration would positively influence individuals' behavioral and mental health, as well as the overall quality of the healthcare system.
这篇观点文章基于对情绪的认知和情境依赖视角。通过将情绪视为社会嵌入和建构的，可以引入情绪管理和情商这两个不同但相关的概念。然而，在医疗保健领域将它们并列并应用以解释医疗保健专业人员工作中的多方面情绪体验的研究仍然很少。因此，本文通过提供一个总体视角来探讨情绪管理和情商的并列如何帮助医疗保健专业人员跨越这两种关键能力之间的发展过渡，进而帮助他们在复杂情况下克服情绪困难，为情绪方面的文献做出了贡献。这种整合将对个人的行为和心理健康以及医疗保健系统的整体质量产生积极影响。
