Szczygiel Dorota Daniela, Mikolajczak Moïra
Sopot Faculty of Psychology, SWPS University of Social Sciences and Humanities, Sopot, Poland.
Department of Psychology, Université catholique de Louvain, Louvain-la-Neuve, Belgium.
Front Psychol. 2018 Dec 21;9:2649. doi: 10.3389/fpsyg.2018.02649. eCollection 2018.
The study was designed to examine whether trait emotional intelligence would moderate the impact of negative emotions at work on job burnout. A total of 188 female nurses participated in this study and completed measures of trait affectivity, emotional intelligence, anger and sadness at work, and burnout. The results revealed significant and positive relationships between both types of negative emotions and burnout above and beyond demographics and the nurses' trait affectivity. Importantly, the study demonstrated that trait emotional intelligence buffers the effects of negative emotions on burnout. Specifically, anger- and sadness-related emotions predicted greater burnout among nurses with low trait emotional intelligence but not among nurses with high trait emotional intelligence. These results suggest that emotional intelligence training could be implemented to prevent the adverse effect of negative emotions felt at work on job burnout.
本研究旨在探讨特质情绪智力是否会调节工作中的负面情绪对职业倦怠的影响。共有188名女护士参与了本研究，并完成了特质情感、情绪智力、工作中的愤怒和悲伤以及职业倦怠的测量。结果显示，在人口统计学因素和护士的特质情感之外，这两种负面情绪与职业倦怠之间均存在显著的正相关关系。重要的是，该研究表明特质情绪智力可以缓冲负面情绪对职业倦怠的影响。具体而言，与愤怒和悲伤相关的情绪在特质情绪智力较低的护士中预示着更高的职业倦怠水平，但在特质情绪智力较高的护士中并非如此。这些结果表明，可以实施情绪智力培训，以防止工作中感受到的负面情绪对职业倦怠产生不利影响。
