Private Dental Practitioner, Kuala Lumpur, Malaysia.
School of Dentistry, International Medical University, Bukit Jalil, Kuala Lumpur, Malaysia.
BMC Med Educ. 2022 May 19;22(1):383. doi: 10.1186/s12909-022-03455-y.
Emotional intelligence (EI) is considered to present a significant predictor of work performance whereas Transactional analysis (TA) is the relational perspective in communication in managing emotions. We evaluated the effect of psycho-educational training in EI and TA (TEITA) on EI among health professions undergraduates, with post-training, and at 1-month follow-up.
A total of 34 participants participated in the study where 17 participants were in the TEITA group and another 17 were in the control group. A quasi-experimental non-randomised, controlled cohort study was conducted, in which participants in the TEITA group were introduced to EI and TA concepts on a weekly basis for four weeks, at 90 min each time, and provided with opportunities for experiential sharing of emotions and coping mechanisms experienced in the previous week. Both TEITA and control groups received weekly EI and TA reading materials. All completed the 16-item Wong and Law EI Scale at baseline and post-training. The training group also completed the questionnaire at a 1-month follow-up. Wilcoxon Signed Ranks and Mann Whitney tests were used to analyse within a group and between group changes in EI scores.
Baseline EI scores in the TEITA group were lower than the control group. On completion of TEITA, EI scores in the TEITA group increased, and differences were not detected between groups. Within the TEITA group, paired increases in all domains were statistically significant, whereas, in the control group, the paired increase was only detected in the domain addressing regulations of emotion (ROE). Pre to post-training increases in EI scores were statically significantly greater in TEITA compared to control groups. At the 1-month follow-up, EI scores were sustained.
The psycho-educational training based on EI and TA is effective in enhancing EI among health professions undergraduates. Future research should investigate the effect of such training on observable inter-personal and socio-economic behaviours.
情绪智力（EI）被认为是工作表现的重要预测指标，而交易分析（TA）是管理情绪中的关系视角。我们评估了心理教育培训在 EI 和 TA（TEITA）方面对卫生专业本科生 EI 的影响，包括培训后和 1 个月随访。
共有 34 名参与者参加了这项研究，其中 17 名参与者在 TEITA 组，另外 17 名参与者在对照组。进行了一项准实验非随机对照队列研究，其中 TEITA 组的参与者每周接受一次 EI 和 TA 概念的介绍，每次 90 分钟，并提供机会分享前一周经历的情绪和应对机制的体验。TEITA 组和对照组每周都收到 EI 和 TA 的阅读材料。所有参与者在基线和培训后都完成了 Wong 和 Law EI 量表的 16 项。培训组还在 1 个月随访时完成了问卷。采用 Wilcoxon 符号秩和检验和 Mann-Whitney 检验分析 EI 评分的组内和组间变化。
TEITA 组的基线 EI 评分低于对照组。完成 TEITA 后，TEITA 组的 EI 评分增加，且两组之间无差异。在 TEITA 组内，所有领域的配对增加均具有统计学意义，而在对照组中，仅在情绪调节（ROE）领域检测到配对增加。TEITA 组的 EI 评分在培训前后的增加明显大于对照组。在 1 个月随访时，EI 评分仍保持。
基于 EI 和 TA 的心理教育培训可有效提高卫生专业本科生的 EI。未来的研究应调查此类培训对可观察到的人际和社会经济行为的影响。
