Holm Emily J, Umbreit Audrey, Mews Kelsey, Schramm Garrett E
Department of Pharmacy, Mayo Clinic Health System, Southwest Minnesota Region, Mankato, MN.
Department of Pharmacy, Mayo Clinic, Rochester, MN.
Innov Pharm. 2021 Jun 10;12(3). doi: 10.24926/iip.v12i3.4029. eCollection 2021.
To describe the employment of an automated text messaging text-bot during the 2019 American Society of Health-System Pharmacists (ASHP) Midyear Clinical Meeting Residency Showcase and its impact on the number of applications received for the postgraduate year 1 (PGY1) and postgraduate year 2 (PGY2) pharmacy residency programs at a medium-sized community hospital. Visitors at the residency showcase booth were asked to text a code word to a program number. The text-bot collected the visitor's contact information and program of interest (PGY1 or PGY2). A series of automated messages were sent to all visitors following the showcase and up until the residency application deadline. 71% (20/28) of visitors to the program's showcase booth registered with the text-bot and of these, 65% (13/20) submitted applications to the residency program in phase I of the match. Both the PGY1 and PGY2 programs saw an increase in the amount of applications received compared to previous year. A text messaging text-bot may be a useful residency recruitment tool.
描述在2019年美国卫生系统药师协会（ASHP）年中临床会议住院医师展示活动期间使用自动短信聊天机器人的情况，以及它对一家中型社区医院一年级（PGY1）和二年级（PGY2）药学住院医师项目收到的申请数量的影响。住院医师展示摊位的参观者被要求向一个程序号码发送一个代码词。聊天机器人收集了参观者的联系信息和感兴趣的项目（PGY1或PGY2）。在展示活动之后直至住院医师申请截止日期，向所有参观者发送了一系列自动消息。该项目展示摊位71%（20/28）的参观者通过聊天机器人进行了注册，其中65%（13/20）在匹配的第一阶段向住院医师项目提交了申请。与上一年相比，PGY1和PGY2项目收到的申请数量都有所增加。短信聊天机器人可能是一种有用的住院医师招募工具。
