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医疗抄录员对文档工作流程有不同的影响。

Medical Scribes Have a Variable Impact on Documentation Workflows.

机构信息

Biomedical Informatics and Clinical Epidemiology, Oregon Health & Science University, Portland, OR, USA.

National Eye Institute, National Institutes of Health, Bethesda, MD, USA.

出版信息

Stud Health Technol Inform. 2022 Jun 6;290:892-896. doi: 10.3233/SHTI220208.

DOI:10.3233/SHTI220208
PMID:35673147
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC10477084/
Abstract

Physicians can reduce their documentation time by working with a scribe. However, what scribes document and how their actions affect existing documentation workflows is unclear. This study leverages electronic health record (EHR) audit logs to observe how scribes affected the documentation workflows of seven physicians and their staff across 13,000 outpatient ophthalmology visits. In addition to editing progress notes, scribes routinely edited exam findings and diagnoses. Scribes with clinical training also edited items such as vital signs that a scribe without clinical training did not. Every physician edited patient records later in the day when working with a scribe and those who deferred their editing the most had some of the largest reductions in EHR time. These results suggest that what scribes document, how physicians work with scribes, and scribe impact on documentation time are all highly variable, highlighting the need for evidence-based best practices.

摘要

医生可以通过与抄写员合作来减少文档记录时间。然而,抄写员记录的内容以及他们的行为如何影响现有的文档工作流程尚不清楚。本研究利用电子健康记录 (EHR) 审核日志来观察抄写员如何影响七名医生及其工作人员在 13,000 次门诊眼科就诊中的文档工作流程。除了编辑进度记录外,抄写员还经常编辑检查结果和诊断。接受过临床培训的抄写员还编辑了生命体征等项目,而没有接受过临床培训的抄写员则不会编辑这些项目。每位医生在与抄写员一起工作时都会在当天晚些时候编辑患者记录,而那些最推迟编辑的医生的 EHR 时间则减少得最多。这些结果表明,抄写员记录的内容、医生与抄写员的合作方式以及抄写员对文档记录时间的影响都是高度可变的,这凸显了制定基于证据的最佳实践的必要性。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/2975/10477084/bc02e770ef21/nihms-1926714-f0003.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/2975/10477084/278541f93b89/nihms-1926714-f0001.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/2975/10477084/ce12e519fe8b/nihms-1926714-f0002.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/2975/10477084/bc02e770ef21/nihms-1926714-f0003.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/2975/10477084/278541f93b89/nihms-1926714-f0001.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/2975/10477084/ce12e519fe8b/nihms-1926714-f0002.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/2975/10477084/bc02e770ef21/nihms-1926714-f0003.jpg

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J Med Internet Res. 2025 Mar 6;27:e64721. doi: 10.2196/64721.
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本文引用的文献

1
Methods for Large-Scale Quantitative Analysis of Scribe Impacts on Clinical Documentation.大规模定量分析抄写员对临床文档影响的方法。
AMIA Annu Symp Proc. 2021 Jan 25;2020:573-582. eCollection 2020.
2
Building the evidence-base to reduce electronic health record-related clinician burden.建立减少电子健康记录相关临床医生负担的证据基础。
J Am Med Inform Assoc. 2021 Apr 23;28(5):1057-1061. doi: 10.1093/jamia/ocaa238.
3
Safe use of the EHR by medical scribes: a qualitative study.医疗转录员安全使用电子健康记录:一项定性研究。
J Am Med Inform Assoc. 2021 Feb 15;28(2):294-302. doi: 10.1093/jamia/ocaa199.
4
How does medical scribes' work inform development of speech-based clinical documentation technologies? A systematic review.医疗转录员的工作如何为基于语音的临床文档技术的发展提供信息?系统评价。
J Am Med Inform Assoc. 2020 May 1;27(5):808-817. doi: 10.1093/jamia/ocaa020.
5
The emergence of new data work occupations in healthcare: The case of medical scribes.医疗保健领域新的数据工作职业的出现:以医疗抄写员为例。
Int J Med Inform. 2019 Mar;123:76-83. doi: 10.1016/j.ijmedinf.2019.01.001. Epub 2019 Jan 3.
6
The impact of electronic health record systems on clinical documentation times: A systematic review.电子健康记录系统对临床文档记录时间的影响:系统评价。
Health Policy. 2018 Aug;122(8):827-836. doi: 10.1016/j.healthpol.2018.05.014. Epub 2018 Jun 5.
7
Tethered to the EHR: Primary Care Physician Workload Assessment Using EHR Event Log Data and Time-Motion Observations.受制于电子健康记录:使用电子健康记录事件日志数据和时间动作观察法评估基层医疗医生的工作量
Ann Fam Med. 2017 Sep;15(5):419-426. doi: 10.1370/afm.2121.
8
Electronic Health Record Logs Indicate That Physicians Split Time Evenly Between Seeing Patients And Desktop Medicine.电子健康记录日志显示,医生在看诊病人和进行桌面诊疗之间平均分配时间。
Health Aff (Millwood). 2017 Apr 1;36(4):655-662. doi: 10.1377/hlthaff.2016.0811.
9
Five Lessons for Working With a Scribe.与抄写员合作的五点经验
Fam Pract Manag. 2016 Jul-Aug;23(4):23-7.
10
The use of medical scribes in health care settings: a systematic review and future directions.医疗环境中医疗抄写员的使用:系统评价与未来方向。
J Am Board Fam Med. 2015 May-Jun;28(3):371-81. doi: 10.3122/jabfm.2015.03.140224.