Provencher Veronique, Baillargeon Dany, Abdulrazak Bessam, Boissy Patrick, Levasseur Mélanie, Delli-Colli Nathalie, Pigot Hélène, Audet Mélisa, Bahrampoor Givi Sara, Girard Catherine
School of Rehabilitation, Université de Sherbrooke, Sherbrooke, QC, Canada.
Research Center on Aging, Centre intégré universitaire de santé et de services sociaux de l'Estrie - Centre hospitalier universitaire de Sherbrooke, Sherbrooke, QC, Canada.
JMIR Res Protoc. 2022 Jun 9;11(6):e33894. doi: 10.2196/33894.
Multiple mobility-related challenges frequently appear with aging. As a result, many older adults have difficulty getting around, to go, for example, to doctors' appointments or leisure activities. Although various means of transportation are currently available, older adults do not necessarily use them, partly because they do not know which ones are adapted to their needs and preferences. To foster older adults' autonomy and freedom in their decision-making about transportation, it is crucial to help them make informed decisions about the means that suit them best.
Our aim is to develop Mobilainés, a one-stop platform transportation planning service combining different transport modes and services to help older adults move around in their community where, when, and how they wish. More specifically, we aim to (1) define older adults' mobility needs and preferences in order to conceptualize a one-stop platform; (2) cocreate a prototype of the one-stop platform; and (3) test the prototype with users in a real-life context.
This ongoing study uses a "Living Lab" co-design approach. This approach differs from traditional research on aging by facilitating intersectoral knowledge sharing and innovative solutions by and with older adults themselves. A steering committee of 8 stakeholders from the public, scientific, and private sectors, as well as older citizens, will meet quarterly throughout the study. The design comprises three phases, each with several iterative subphases. Phase 1 is exploration: through co-design workshops and literature reviews, members of the intersectoral committee will define older adults' mobility needs and preferences to support the conceptualization of the one-stop platform. Phase 2 is experimentation: 4 personas will be produced that reflect the different needs and preferences of typical older adult end users of the platform; for development of a prototype, scenarios and mockups (static designs of the web application) will be created through co-design sessions with older adults (N=12) embodying these personas. Phase 3 is evaluation: we will test the usability of the prototype and document changes in mobility, such as the ability to move around satisfactorily and to participate in meaningful activities, by and with older adults (N=30) who use the prototype. The steering committee will identify ways to support the adoption, implementation, and scaling up of Mobilainés to ensure its sustainability. Qualitative and quantitative data will be triangulated according to each subphase objective.
The first phase began in September 2019. The study is scheduled for completion by mid-2023.
This innovative transportation planning service will merge existing transportation options in one place. By meeting a wide variety of older adults' needs and preferences, Mobilainés will help them feel comfortable and safe when moving around, which should increase their participation in meaningful activities and reduce the risk of social isolation.
INTERNATIONAL REGISTERED REPORT IDENTIFIER (IRRID): DERR1-10.2196/33894.
随着年龄增长，与出行相关的多重挑战经常出现。因此，许多老年人出行困难，比如难以前往医生预约处或参加休闲活动。尽管目前有多种交通方式可供选择，但老年人不一定会使用，部分原因是他们不知道哪些方式适合自己的需求和偏好。为了促进老年人在交通决策方面的自主性和自由，帮助他们对最适合自己的出行方式做出明智决策至关重要。
我们的目标是开发“移动出行助手”（Mobilainés），这是一个一站式平台交通规划服务，整合不同的交通方式和服务，帮助老年人在其社区内按照自己希望的时间、地点和方式出行。更具体地说，我们旨在：（1）确定老年人的出行需求和偏好，以便构思一个一站式平台；（2）共同创建一站式平台的原型；（3）在现实生活环境中与用户一起测试该原型。
这项正在进行的研究采用“生活实验室”共同设计方法。这种方法与传统的老龄化研究不同，它促进了跨部门知识共享以及老年人自身提出并采用创新解决方案。一个由来自公共、科学和私营部门以及老年公民的8名利益相关者组成的指导委员会将在整个研究过程中每季度会面一次。设计包括三个阶段，每个阶段都有几个迭代子阶段。第一阶段是探索：通过共同设计研讨会和文献综述，跨部门委员会成员将确定老年人的出行需求和偏好，以支持一站式平台的构思。第二阶段是实验：将生成4个人物角色，反映该平台典型老年最终用户的不同需求和偏好；为了开发原型，将通过与体现这些人物角色的老年人（N = 12）进行共同设计会议来创建场景和模型（网络应用程序的静态设计）。第三阶段是评估：我们将测试原型的可用性，并记录出行方面的变化，比如令人满意地出行以及参与有意义活动的能力，由使用该原型的老年人（N = 30）并与他们一起进行测试。指导委员会将确定支持“移动出行助手”采用、实施和扩大规模的方法，以确保其可持续性。定性和定量数据将根据每个子阶段的目标进行三角验证。
第一阶段于2019年9月开始。该研究计划于2023年年中完成。
这项创新的交通规划服务将把现有的交通选择整合在一处。通过满足老年人的各种需求和偏好，“移动出行助手”将帮助他们在出行时感到舒适和安全，这应该会增加他们参与有意义活动的机会，并降低社会孤立的风险。
国际注册报告识别号（IRRID）：DERR1-10.2196/33894。
