Peng Bangxin, Potipiroon Wisanupong
Faculty of Management Sciences, Prince of Songkla University, Hatyai 90112, Thailand.
Behav Sci (Basel). 2022 May 30;12(6):168. doi: 10.3390/bs12060168.
Job insecurity is a growing concern among bank employees. In this research, we examined whether psychological capital can alleviate bank workers' perceptions of job insecurity and job stress during COVID-19. In particular, we aimed to examine this relationship at both the individual and work-unit levels of analysis. Based on the data collected from 520 bank tellers in 53 bank branches in Thailand, our multilevel structural equation modeling (MSEM) analyses revealed that there was significant between-branch variation in the levels of psychological capital (15%), job insecurity (23%) and job stress (24%). In particular, perceptions of job insecurity were found to have a positive effect on job stress at both levels of analysis. We also found that psychological capital significantly reduced perceptions of job insecurity and job stress at the individual level. These findings emphasize that perceptions of job insecurity can emerge at both the individual and work-unit levels. Theoretical and practical implications are discussed.
工作不安全感是银行员工日益关注的问题。在本研究中，我们考察了心理资本是否能缓解新冠疫情期间银行员工对工作不安全感和工作压力的感知。具体而言，我们旨在从个体和工作单位两个分析层面考察这种关系。基于从泰国53家银行分行的520名银行柜员收集的数据，我们的多层次结构方程模型（MSEM）分析显示，心理资本水平（15%）、工作不安全感（23%）和工作压力（24%）在分行层面存在显著差异。特别是，在两个分析层面上，工作不安全感的感知都被发现对工作压力有积极影响。我们还发现，心理资本在个体层面显著降低了对工作不安全感和工作压力的感知。这些发现强调，工作不安全感的感知可能出现在个体和工作单位两个层面。本文讨论了理论和实践意义。
