School of Social and Health Sciences.
Department of Marketing.
J Exp Psychol Gen. 2022 Dec;151(12):3177-3197. doi: 10.1037/xge0001254. Epub 2022 Jun 23.
Personality inferences are fundamental to human social interactions and have far-reaching effects on various social decisions. Fourteen experiments (13 preregistered; total = 5,160; using audio, video, and text stimuli) involving British, U.S. American, Singaporean, and Australian participants show that people responding to a question immediately (vs. after a slight pause) are seen as more extraverted. This is because response delays are believed to signal nervousness and passivity, and hence introversion. This effect was consistently observed across a range of scenarios from everyday small talk to mock job interviews and for various types of response formats, including face-to-face, phone, and online conversations. We found that the effect was not influenced by apparent relationship closeness between the responder and questioner but that it was influenced by whether observers believed that the responder was mentally occupied during the interaction. Importantly, our results also suggest that the effect of response timing on extraversion perceptions influences hiring decisions-job applicants are more likely to be hired by mock employers for job types congruent with their level of extraversion as exuded from their response timing. Finally, we found that observers typically expect that introverted individuals would pause for longer before responding to questions, as compared to extraverted individuals. Theoretical implications for the understanding of personality impression formation and response timing and practical implications for hiring and other interpersonal situations are discussed. (PsycInfo Database Record (c) 2022 APA, all rights reserved).
人格推断是人类社交互动的基础,对各种社会决策都有着深远的影响。十四项实验(十三项预先注册;总计=5160;使用音频、视频和文本刺激)涉及英国、美国、新加坡和澳大利亚的参与者,表明人们立即(而不是稍作停顿后)回答问题时,会被认为更外向。这是因为人们认为反应延迟会发出紧张和被动的信号,从而暗示内向。这种效应在从日常闲聊到模拟面试等各种场景中都得到了一致的观察,并且对于各种类型的反应格式,包括面对面、电话和在线对话,都适用。我们发现,这种效应不受回答者和提问者之间明显关系亲密程度的影响,但受观察者认为回答者在互动过程中是否思维活跃的影响。重要的是,我们的结果还表明,反应时间对外向感知的影响会影响招聘决策——与他们的外向程度一致的工作类型的申请人更有可能被模拟雇主聘用,因为他们的反应时间反映了他们的外向程度。最后,我们发现,与外向的人相比,观察者通常预期内向的人在回答问题前会停顿更长时间。这对理解人格印象形成和反应时间具有理论意义,对招聘和其他人际情境具有实际意义。