Department of Medical Surgical Nursing, School of Nursing and Midwifery, Shahid Beheshti University of Medical Sciences, Tehran, Iran.
Department of Community Health Nursing, School of Nursing and Midwifery, Shahid Beheshti University of Medical Sciences, Tehran, Iran.
Nurse Educ Today. 2022 Sep;116:105453. doi: 10.1016/j.nedt.2022.105453. Epub 2022 Jun 25.
Emotional intelligence and clinical competence are essential skills of the nursing profession to elevate the quality of nursing services and patient satisfaction.
This study aimed to determine the correlation between emotional intelligence and clinical competence in nurses working in critical care units of hospitals affiliated to Shahid Beheshti University of Medical Sciences.
A cross-sectional study with a correlational design.
Special care units (SCUs) of hospitals affiliated to Shahid Beheshti University of Medical Sciences in Tehran, Iran.
The research subjects included 200 nurses working in the Special care units SCUs of hospitals affiliated to Shahid Beheshti University of Medical Sciences, selected via convenience sampling.
Data were collected using three questionnaires, including a demographic information questionnaire, the Bar-On Emotional Quotient Inventory (EQ-i), and Benner's Nurse Competence Scale (NCS). The questionnaires were completed from October to December 2019. Data were analyzed using SPSS-18 software at a significance level of P < 0.05.
The emotional intelligence of nurses participating in the study had the highest mean (SD) of 17.31(3.34) in the self-expression dimension and the lowest mean of 12.04(3.40) in the empathy dimension. There was a significant direct correlation between emotional intelligence and clinical competence (P = 0.05). There was also a significant relationship between the total clinical competence and its dimensions (P < 0.05).
Communication skills and accountability significantly impact the provision of optimal care, and the proper training of staff in responsibility, accountability, and communication skills will have many benefits for promoting nursing services and can be considered one of the strategies to improve the quality of nursing services. They are therefore recommended to be considered in designing and implementing continuing education programs for nurses.
情绪智力和临床能力是护理专业的基本技能，可以提高护理服务质量和患者满意度。
本研究旨在确定在沙希德贝赫什提大学医学科学附属医院重症监护病房工作的护士的情绪智力与临床能力之间的相关性。
一项具有相关性设计的横断面研究。
伊朗德黑兰沙希德贝赫什提大学医学科学附属医院的特殊护理病房（SCU）。
研究对象包括通过方便抽样法从沙希德贝赫什提大学医学科学附属医院特殊护理病房（SCU）选取的 200 名护士。
采用三个问卷收集数据，包括人口统计学信息问卷、巴伦情绪智力问卷（EQ-i）和本纳护士能力量表（NCS）。问卷于 2019 年 10 月至 12 月完成。使用 SPSS-18 软件在 P < 0.05 的显著性水平下分析数据。
参与研究的护士的情绪智力在自我表达维度上的平均（SD）最高为 17.31（3.34），在同理心维度上的平均最低为 12.04（3.40）。情绪智力与临床能力之间存在显著的直接相关性（P = 0.05）。临床能力的总分及其各维度之间也存在显著关系（P < 0.05）。
沟通技巧和责任感对提供最佳护理有重大影响，适当培训员工的责任感、问责制和沟通技巧将对促进护理服务有许多好处，并可被视为提高护理服务质量的策略之一。因此，建议在为护士设计和实施继续教育计划时予以考虑。
