Mehralian Gholamhossein, Bordbar Shima, Bahmaei Jamshid, Yusefi Ali Reza
University of Exeter Business School, Exeter University, Exeter, UK.
Health Human Resources Research Center, School of Health Managemet and Information Sciences, Shiraz University of Medical Sciences, Shiraz, Iran.
BMC Nurs. 2025 Apr 7;24(1):384. doi: 10.1186/s12912-025-03002-2.
Emotional intelligence, clinical competence, and job performance are increasingly becoming critical areas of focus for organizations navigating turbulent and complex environments. This study aims to examine the impact of emotional intelligence on job performance, mediated by the clinical competence of nurses working in hospitals affiliated with Jiroft University of Medical Sciences in southern Iran in 2024.
This cross-sectional descriptive-analytical study was conducted on 385 nurses. Standardized questionnaires on emotional intelligence, clinical competence, and job performance were used for data collection. To analyze the data, descriptive tests and structural equation modeling (SEM) using partial least squares (PLS) were employed with the help of Smart PLS3 and SPSS23 software.
The results showed that emotional intelligence positively affects nurses' job performance (p = 0.001, β = 0.53). Emotional intelligence also has a positive impact on clinical competence (p = 0.001, β = 0.46). Furthermore, clinical competence was found to positively affect job performance (p = 0.001, β = 0.57). Ultimately, emotional intelligence, through the mediating role of clinical competence, has a significant positive effect on job performance (P < 0.001).
Based on the findings, the favourable status of nurses' emotional intelligence and clinical competence can improve their job performance. It is recommended that hospital managers facilitate related training courses and workshops to improve nurses' emotional intelligence and clinical competence, which can, in turn, enhance their job performance.
Not applicable.
在应对动荡复杂环境的组织中，情商、临床能力和工作绩效日益成为关键的关注领域。本研究旨在探讨情商对工作绩效的影响，该影响由2024年在伊朗南部吉罗夫特医科大学附属医院工作的护士的临床能力介导。
本横断面描述性分析研究对385名护士进行。使用关于情商、临床能力和工作绩效的标准化问卷收集数据。为分析数据，借助Smart PLS3和SPSS23软件进行描述性测试和使用偏最小二乘法（PLS）的结构方程建模（SEM）。
结果表明，情商对护士的工作绩效有积极影响（p = 0.001，β = 0.53）。情商对临床能力也有积极影响（p = 0.001，β = 0.46）。此外，发现临床能力对工作绩效有积极影响（p = 0.001，β = 0.57）。最终，情商通过临床能力的中介作用，对工作绩效有显著的积极影响（P < 0.001）。
基于研究结果，护士情商和临床能力的良好状态可提高其工作绩效。建议医院管理人员推动相关培训课程和研讨会，以提高护士的情商和临床能力，进而提升他们的工作绩效。
不适用。
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