Mittmann Gloria, Schmalwieser Susanne Sophie, Diendorfer Tamara, Schrank Beate, Boeckle Markus
D.O.T. Research Group for Mental Health of Children and Adolescents, Ludwig Boltzmann Society at Karl Landsteiner University of Health Sciences, Vienna, Austria.
Karl Landsteiner University of Health Sciences, Scientific Working Group, D.O.T. - Die offene Tr (The open door), Krems, Austria.
Front Digit Health. 2022 Jun 16;4:833006. doi: 10.3389/fdgth.2022.833006. eCollection 2022.
Adolescence is a crucial developmental time, and it is essential to ensure stable mental health during the transition to adulthood. Peer-to-peer networks seem to be a promising tool to support adolescents during that time. While co-development often concentrates on the end-user, this paper focuses on the peer facilitators of an online peer encouragement network (OPEN2chat), where adolescents can chat with peer facilitators about their problems. We conducted 3 group discussions with 18 peer facilitators after a testing phase to improve the process of these interactions. Thematic analysis was used to analyse the data after transcription. The four main themes were the responsibility of the peer facilitators toward their peers, especially their role of giving advice; the interaction process itself; time management; and technology aspects of the application. Including these stakeholders in the development process empowered the young people, helped eliminate problems with the application, and made the researchers more sensitive toward potential issues and emotions that peer facilitators encounter that may have been missed without a co-development process. Eliminating these problems might also help establish a better environment and support system for the actual end-users.
青春期是一个关键的发育时期，在向成年期过渡期间确保稳定的心理健康至关重要。同伴网络似乎是在这段时间支持青少年的一个有前景的工具。虽然共同开发通常侧重于最终用户，但本文关注的是一个在线同伴鼓励网络（OPEN2chat）的同伴促进者，青少年可以在该网络中与同伴促进者谈论他们的问题。在测试阶段之后，我们与18名同伴促进者进行了3次小组讨论，以改进这些互动的过程。转录后使用主题分析法对数据进行分析。四个主要主题是同伴促进者对其同伴的责任，特别是他们提供建议的角色；互动过程本身；时间管理；以及应用程序的技术方面。将这些利益相关者纳入开发过程增强了年轻人的能力，有助于消除应用程序中的问题，并使研究人员对同伴促进者遇到的潜在问题和情绪更加敏感，而没有共同开发过程的话这些问题和情绪可能会被忽视。消除这些问题也可能有助于为实际的最终用户建立一个更好的环境和支持系统。
