Ma Yan
School of Foreign Languages, Lanzhou City University, Lanzhou, China.
Front Psychol. 2022 Jun 22;13:921797. doi: 10.3389/fpsyg.2022.921797. eCollection 2022.
Employees are critical stakeholders for an organization because they directly deal with the end-users and represent the entire firm. To recognize the strategic importance of the employees, organizations create communication programs to keep employees apprised of organizational issues. In this regard, this study examined the role of communication strategies (i.e., information flow, information adequacy, and information feedback) on organizational commitment. The study also investigated the mediating effect of faculty engagement between communication strategies and organizational commitment. Self-administered survey aided in acquiring data from 276 English language teachers in China. The analysis of the data was conducted using SmartPLS through the Structured Equation Modeling technique. The outcome of the study demonstrated that information flow and information feedback significantly impact organizational commitment and faculty engagement. The analysis also revealed that information adequacy significantly impacts organizational commitment but has no relationship with faculty engagement. The mediation analysis demonstrated that faculty engagement mediated the relationship between information flow and organizational commitment and between information feedback and organization commitment. However, faculty engagement did not mediate the relationship between information adequacy and organizational commitment among English language teachers in China. In theoretical terms, the study contributed in terms of incorporating different communication strategies and examining their effect on organizational commitment and faculty engagement. In practical terms, this study would be beneficial for the management of the educational institutes to develop different ways of enhancing communication strategies within the institute. This study also provided directions for the future, for example, conducting the study on other subject teachers, increasing the sample, carrying out the research in a different context, and adding different mediators and moderators in the existing model.
员工是组织至关重要的利益相关者，因为他们直接与终端用户打交道并代表整个公司。为了认识到员工的战略重要性，组织创建沟通计划以使员工了解组织问题。在这方面，本研究考察了沟通策略（即信息流、信息充分性和信息反馈）对组织承诺的作用。该研究还调查了教师参与度在沟通策略与组织承诺之间的中介作用。自行管理的调查有助于从中国的276名英语教师那里获取数据。使用SmartPLS通过结构方程建模技术对数据进行分析。研究结果表明，信息流和信息反馈对组织承诺和教师参与度有显著影响。分析还显示，信息充分性对组织承诺有显著影响，但与教师参与度无关。中介分析表明，教师参与度在信息流与组织承诺之间以及信息反馈与组织承诺之间起中介作用。然而，在中国英语教师中，教师参与度并未在信息充分性与组织承诺之间的关系中起中介作用。从理论角度来看，该研究在纳入不同沟通策略并考察其对组织承诺和教师参与度的影响方面做出了贡献。从实践角度来看，本研究将有利于教育机构的管理层制定加强机构内部沟通策略的不同方法。本研究还为未来提供了方向，例如，对其他学科教师进行研究、增加样本量、在不同背景下开展研究以及在现有模型中添加不同的中介变量和调节变量。
