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中国新一代建筑工人冲突后管理的演化博弈:工头的中介作用

The Evolutionary Game of Post-conflict Management for New Generation of Construction Workers in China: The Mediating Role of Foremen.

作者信息

Peng Junlong, Zhang Qi

机构信息

School of Traffic and Transportation Engineering, Changsha University of Science and Technology, Changsha, China.

出版信息

Front Psychol. 2022 Jul 11;13:950387. doi: 10.3389/fpsyg.2022.950387. eCollection 2022.

Abstract

The emotional perception of the new generation of Chinese construction workers is becoming stronger, and the traditional punishment-type management model is gradually failing. In order to address the safety hazards caused by the negative emotions generated after workers' conflict events, the motivation of workers to actively participate in the construction of safety climate is increased, and the safety performance of construction projects is enhanced. This paper introduces emotional event theory to assess workers' psychological perceptions and uses foreman as an intermediary for safety management to analyze the decision-making process between managers and work-groups in the safety management process. By establishing a tripartite evolutionary game model of manager, foreman, and worker, the evolutionary differences among the three parties when the manager is strict or appeasing are examined. The results of the study showed that managers who showed appeasement were more effective than those who showed stringency in accomplishing the safety goals of the project. As the workers' psychological perception index increased, workers were more inclined to adopt aggressive strategies, and their behavior was more influenced by their own moral identity as well as the foreman's attitude under the manager's appeasement attitude. This study can provide managers with suggestions on how to handle the situation after a conflict, which can help regulate the behavior of construction teams and eliminate safety risks.

摘要

新一代中国建筑工人的情感认知正在增强,传统的惩罚式管理模式正逐渐失效。为解决工人冲突事件后产生的负面情绪所带来的安全隐患,提高工人积极参与安全氛围建设的积极性,提升建设项目的安全绩效。本文引入情感事件理论来评估工人的心理认知,并以工头作为安全管理的中介,分析安全管理过程中管理者与工作团队之间的决策过程。通过建立管理者、工头和工人的三方演化博弈模型,考察管理者严格或安抚时三方的演化差异。研究结果表明,表现出安抚态度的管理者在实现项目安全目标方面比表现出严厉态度的管理者更有效。随着工人心理认知指数的增加,工人更倾向于采取激进策略,其行为在管理者的安抚态度下更受自身道德认同以及工头态度的影响。本研究可为管理者提供冲突后如何应对的建议,有助于规范施工团队行为,消除安全风险。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/58d5/9309794/a74dd3f14ca6/fpsyg-13-950387-g0001.jpg

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