仆人式领导与追随者的亲社会违规行为：公共服务动机的中介作用
Servant Leadership and Followers Prosocial Rule-Breaking: The Mediating Role of Public Service Motivation.
作者信息
Khan Naqib Ullah, Zada Muhammad, Ullah Asad, Khattak Afraseyab, Han Heesup, Ariza-Montes Antonio, Araya-Castilo Luis
机构信息
School of Public Administration, Central South University, Changsha, China.
Business School, Henan University, Kaifeng, China.
出版信息
Front Psychol. 2022 Jul 5;13:848531. doi: 10.3389/fpsyg.2022.848531. eCollection 2022.
This research explores the effect of servant leadership on prosocial rule-breaking (PSRB) and the mediating mechanism of public service motivation (PSM) between the association of servant leadership and PSRB. The said phenomenon is examined in the civil service context of Pakistan during the continuing crises of the COVID-19 pandemic, a situation where the traditional civil service policy and rule system has become highly complicated for passionate employees' service performance and efficiency, and where servant leadership has received greater attention for inspiring the attitudinal and behavioral outcomes of frontline workers during the pandemic. Data were collected from 546 frontline workers of the corona relief tiger force. The findings of the study revealed that servant leadership has a significant effect on PSRB and PSM, and that PSM significantly promotes PSRB. The results also revealed that servant leadership has a significant impact on PSRB engendering PSM.
本研究探讨公仆型领导对亲社会违规行为（PSRB）的影响，以及公共服务动机（PSM）在公仆型领导与亲社会违规行为之间的中介机制。在巴基斯坦公务员背景下，于新冠疫情持续危机期间对上述现象进行了考察。在这种情况下，传统公务员政策和规则体系对于热情的员工的服务绩效和效率而言变得极为复杂，而公仆型领导在激发疫情期间一线工作者的态度和行为结果方面受到了更多关注。数据收集自546名新冠救援特遣部队的一线工作者。研究结果表明，公仆型领导对亲社会违规行为和公共服务动机有显著影响，且公共服务动机显著促进亲社会违规行为。结果还表明，公仆型领导对通过引发公共服务动机的亲社会违规行为有显著影响。
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