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了解影响约旦医院认证实施的因素:护士的观点。

Understanding the factors influencing the implementation of accreditation in Jordanian Hospitals: the nurses' view.

机构信息

Advanced Nursing Department, Faculty of Nursing, Isra University, Amman, Jordan

Professor and Consultant of Nursing, Department of Community and Mental Health Nursing, Faculty of Nursing, The Hashemite University, Zarqa, Zarqa, Jordan.

出版信息

BMJ Open Qual. 2022 Aug;11(3). doi: 10.1136/bmjoq-2022-001912.

Abstract

BACKGROUND

Accreditation practices are influenced by many variables, resulting in positive outcomes, such as enhanced motivation among the hospital staff. Motivation among the physician and nurses directly impacts the service quality of the hospitals. Accreditation increases organisational capacity, which may improve hospitals' overall performance. This study aimed at assessing the factors influencing the implementation of accreditation in Jordanian hospitals.

METHOD

This study employed a qualitative approach. As a result, 40 nurses were recruited from two public hospitals with varying experience and specialties. Data were gathered through face-to-face interviews. Interviews were conducted with a total of 40 hospital nurses, who were selected based on convenience and purposeful sampling.

RESULTS

Communication, recruiting qualified and effective hospital directors, patient involvement and engagement and teamwork influenced the implementation of accreditation in Jordanian hospitals.

CONCLUSION

The implementation of the accreditation process is influenced by many factors. Therefore, focusing more on these factors while using the views and experiences of nurses involved in this process will significantly impact the implementation of the accreditation process in various clinical settings, particularly hospitals.

摘要

背景

认证实践受到许多变量的影响,从而产生积极的结果,例如提高医院员工的积极性。医生和护士的积极性直接影响医院的服务质量。认证增加了组织能力,这可能会提高医院的整体绩效。本研究旨在评估影响约旦医院认证实施的因素。

方法

本研究采用定性方法。结果,从两家经验和专业不同的公立医院招募了 40 名护士。通过面对面访谈收集数据。总共对 40 名医院护士进行了访谈,他们是根据方便和目的抽样选择的。

结果

沟通、招聘合格有效的医院院长、患者参与和参与以及团队合作影响了约旦医院的认证实施。

结论

认证过程的实施受到许多因素的影响。因此,在使用参与这一过程的护士的意见和经验时,更加关注这些因素将对认证过程在各种临床环境中的实施,特别是医院,产生重大影响。

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