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政府医院护士绩效与敬业度的质量管理:一项横断面研究。

Quality management for nurses performance and commitment on government hospitals: A cross-sectional study.

作者信息

Alzoubi Majdi M, Al-Mugheed Khalid, Al-Zoubi Khaled M, Al-Oweidat Islam, Saeed Alabdullah Amany Anwar, Abdelaliem Sally Mohammed Farghaly

机构信息

Faculty of Nursing, Al-Zaytoonah University of Jordan, Amman, Jordan.

College of Nursing, Riyadh Elm University, Riyadh, Saudi Arabia.

出版信息

Medicine (Baltimore). 2025 Jan 3;104(1):e40085. doi: 10.1097/MD.0000000000040085.

Abstract

Healthcare organizations and public institutions give more priority to commitment and performance as tools to measure nursing care outcome with regards to patient's safety and quality care. Our aim was to evaluate the level of nurse's commitment and performance among Jordanian nurses. A cross-sectional study was conducted in between September and October 2018 among 132 nurses in 2 major government hospitals in Jordan. The subjects were selected using Proportionate stratified random sampling. The data were collected using a self-administered questionnaire. The nurses showed moderate job performance with total mean (131.6 ± 8.5). The level of commitment was moderate (56.4 ± 1.9). Nurses' commitment (r = 0.384; P < .01) and performance (r = 0.33; P < .01) was significantly and positively correlated with educational level and work experience (r = 0.374; P < .01). No significant difference observed between male and female in terms of performance and commitment (P > .05). Nurse performance and commitment were influenced by education and experience with education (β = 0.291, P < .001) contributing significantly than experience (β = 0.280, P < .001). The findings of the study have broadened the scope of knowledge in the existing literature. Stakeholders should strengthen continued education to nurses and stimulate their love of the nursing profession.

摘要

医疗保健机构和公共机构更加重视将敬业度和绩效作为衡量护理结果(涉及患者安全和优质护理)的工具。我们的目的是评估约旦护士的敬业度和绩效水平。2018年9月至10月间,在约旦两家主要政府医院的132名护士中进行了一项横断面研究。采用按比例分层随机抽样选取研究对象。数据通过自填式问卷收集。护士的工作绩效中等,总平均分(131.6 ± 8.5)。敬业度水平中等(56.4 ± 1.9)。护士的敬业度(r = 0.384;P <.01)和绩效(r = 0.33;P <.01)与教育水平和工作经验显著正相关(r = 0.374;P <.01)。在绩效和敬业度方面,男性和女性之间未观察到显著差异(P >.05)。护士的绩效和敬业度受教育和教育经验的影响(β = 0.291,P <.001),其影响显著大于经验(β = 0.280,P <.001)。该研究结果拓宽了现有文献中的知识范围。利益相关者应加强对护士的继续教育,并激发他们对护理专业的热爱。

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