Moss Perrin, Hartley Nicole, Newcomb Dana, Russell Trevor
Integrated Care, Children's Health Queensland Hospital and Health Service, Brisbane, Australia.
School of Health and Rehabilitation Sciences, The University of Queensland, Brisbane, Australia.
Glob Implement Res Appl. 2022;2(3):179-194. doi: 10.1007/s43477-022-00050-7. Epub 2022 Aug 10.
There is an increasing global need for organisations to utilise high-quality telementoring models to support workforce development and mentorship. Project ECHO is a validated telementoring model that has been adopted by over 700 organisations globally across multiple sectors. To date there is no consolidated list of success indicators by which organisational teams can assess or benchmark their implementation of Project ECHO across sectors. An e-Delphi methodology was adopted to facilitate a comprehensive means of identifying indicators that could be used to assess the implementations of Project ECHO globally. This paper presents a consolidated framework of indicators that support teams to assess their implementation of Project ECHO. These indicators have been derived by an international panel of experts across the healthcare, education, and university sectors. The final framework identified 54 distinct indicators across four domains: (1) spoke participant engagement, (2) ECHO Hub/teleECHO Network design and operation, (3) ECHO Hub team engagement and (4) Local Impact. This paper highlights that Project ECHO implementation indicators can vary between being dynamic, static, and iterative, depending on the phase of implementation. These findings are significant because they are generalisable to any organisation/sector implementing Project ECHO or similar telementoring models.
The online version contains supplementary material available at 10.1007/s43477-022-00050-7.
全球对组织利用高质量远程指导模式来支持劳动力发展和指导的需求日益增加。ECHO项目是一种经过验证的远程指导模式，已被全球700多个跨多个部门的组织采用。迄今为止，尚无一个综合的成功指标清单，组织团队可以据此评估或衡量其在各部门实施ECHO项目的情况。采用了电子德尔菲法，以促进全面确定可用于评估全球ECHO项目实施情况的指标。本文提出了一个支持团队评估其ECHO项目实施情况的综合指标框架。这些指标由医疗保健、教育和大学领域的国际专家小组得出。最终框架在四个领域确定了54个不同的指标：（1）分会参与者参与度；（2）ECHO中心/远程ECHO网络设计与运营；（3）ECHO中心团队参与度；（4）本地影响。本文强调，ECHO项目实施指标可能因实施阶段而异，包括动态、静态和迭代指标。这些发现具有重要意义，因为它们可推广到任何实施ECHO项目或类似远程指导模式的组织/部门。
在线版本包含可在10.1007/s43477-022-00050-7获取的补充材料。
