Moralo Thapelo Sendry, Graupner Lené Ilyna
WorkWell Research Unit, Faculty of Economic and Management Sciences, School of Industrial Psychology and Human Resource Management, North-West University, Potchefstroom, South Africa.
Front Psychol. 2022 Aug 1;13:920894. doi: 10.3389/fpsyg.2022.920894. eCollection 2022.
Recently, the world experienced dramatic changes due to the onset of the COVID-19 pandemic. Working remotely led to employees feeling isolated and experiencing fatigue and depression. The responsibility of addressing the psychological wellbeing of employees lies with industrial psychology practitioners. They support line management by counseling employees experiencing social and psychological problems. The objective of the present study was to explore the role of the industrial psychology practitioner in managing the psychological impact of COVID-19 on employees. Using a homogeneous sampling technique, a qualitative research design was employed based on social constructivism. Semi-structured interviews and a qualitative survey were utilized to gather the data from industrial psychology practitioners ( = 22) registered as psychologists and interns. Thematic analysis was employed to analyze the data. Most participants believed that the onset of COVID-19 led to accelerated change in the workplace. The findings suggest that an industrial psychology practitioner's role in the changing world of work enables organizations to be prepared for the changes by providing multi-level interventions. Recommendations are made to organizations to implement interventions to facilitate support for employees in their attempt to deal with the psychological impact of COVID-19 on employees.
最近，由于新冠疫情的爆发，世界经历了巨大的变化。远程工作导致员工感到孤立，并出现疲劳和抑郁情绪。解决员工心理健康问题的责任在于工业心理学从业者。他们通过为经历社会和心理问题的员工提供咨询来支持一线管理层。本研究的目的是探讨工业心理学从业者在管理新冠疫情对员工心理影响方面的作用。采用同质抽样技术，基于社会建构主义采用了定性研究设计。通过半结构化访谈和定性调查从注册为心理学家和实习生的工业心理学从业者（n = 22）那里收集数据。采用主题分析法对数据进行分析。大多数参与者认为，新冠疫情的爆发导致了工作场所的加速变革。研究结果表明，工业心理学从业者在不断变化的工作世界中的作用使组织能够通过提供多层次干预措施为变革做好准备。建议组织实施干预措施，以便在员工应对新冠疫情对其心理影响的过程中为他们提供支持。
