利雅得医护人员的电子医疗保健应用程序及项目与冲突管理

Electronic healthcare applications and programs among healthcare workers in Riyadh and conflict management.

作者信息

Alhazri Wafa A, Bugis Bussma A

机构信息

Department of Public Health, College of Health Sciences, Saudi Electronic University, KSA.

Department of Dentistry, Northern Al Nadeem Primary Healthcare Center, Second Health Cluster, Riyadh, KSA.

出版信息

J Taibah Univ Med Sci. 2022 Jan 22;17(4):564-572. doi: 10.1016/j.jtumed.2021.11.016. eCollection 2022 Aug.

DOI:10.1016/j.jtumed.2021.11.016

PMID:35983445

原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC9356356/

Abstract

OBJECTIVE

Electronic healthcare applications and programmes enable the use of computers, networks, and information technology to improve healthcare quality and patient safety, and secure confidential access to health information in order to enable individuals and communities to make the best possible health decisions. We study conflicts challenging users of e-health electronic applications and programmes in Riyadh.

METHODS

We use a cross-sectional descriptive design to target all healthcare professionals who interact with e-health applications and programmes. Healthcare providers took a questionnaire survey online.

RESULTS

Of the 169 responses to our questionnaire, 78.1% are female, and 46.2% are aged between 31 and 40 years. As many as 59.2% always use these applications, and 33.7% use them occasionally. Only 7.10% of the participants rarely or never use them. As many as 31.4% recognized that these applications led to conflicts at the workplace. Of these, 50.6%, 13.6%, and 35.8% stated that they caused decision-related, ethical, and other types of conflicts, respectively.

CONCLUSION

We conducted this study among healthcare providers in Riyadh, KSA, and found that the use of e-health applications and programmes encountered some difficulties.

摘要

目的

电子医疗保健应用程序和方案利用计算机、网络及信息技术来提高医疗质量和患者安全，并确保对健康信息的保密访问，以使个人和社区能够做出尽可能最佳的健康决策。我们研究了利雅得电子医疗保健电子应用程序和方案的用户所面临的冲突。

方法

我们采用横断面描述性设计，针对所有与电子医疗保健应用程序和方案有交互的医疗保健专业人员。医疗保健提供者进行了在线问卷调查。

结果

在对我们问卷的169份回复中，78.1%为女性，46.2%年龄在31至40岁之间。多达59.2%的人总是使用这些应用程序，33.7%的人偶尔使用。只有7.10%的参与者很少或从不使用它们。多达31.4%的人认识到这些应用程序在工作场所引发了冲突。其中，分别有50.6%、13.6%和35.8%的人表示它们引发了与决策相关的冲突、伦理冲突和其他类型的冲突。