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小微家族企业的服务创新:通过社会和心理奖励提高员工绩效的先进方法。

Service innovation in small neighborhood family firms: An advanced approach to enhance employee's performance through social and psychological rewards.

机构信息

Business School, Liaoning University, Shenyang, China.

Department of Management Sciences, Commission on Science and Technology for Sustainable Development in the South (COMSATS) University Islamabad, Sahiwal, Pakistan.

出版信息

Front Public Health. 2022 Aug 12;10:984848. doi: 10.3389/fpubh.2022.984848. eCollection 2022.

DOI:10.3389/fpubh.2022.984848
PMID:36033754
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC9411929/
Abstract

This research study focuses on the employee's job performance of private small firms during the post COVID-19 situation. After the COVID these small family firms try to regain their business, but their efforts are not that much successful. This situation creates a financial crisis in these firms, and they are unable to provide sufficient monetary rewards to their employees. This situation creates unrest among the employees of these small firms. To manage this issue, social rewards and psychological rewards played their role. The study uses a causal research design with a correlational study design in a non-contrived environment. Minimal researcher interference has been assured. AMOS 24 has dealt with the mediation in study design with bootstrap methodology. The study was conducted on 250 employees of different private small family firms across Punjab province using a proportionate stratified sampling technique. A study's finding suggests that top management enhances employee performance in their organizations by introducing the organization's psychological rewards. In contrast, introducing social rewards does not significantly impact employee performance while considering satisfaction and motivation as a mediating variable.

摘要

这项研究关注的是后 COVID-19 时期私营小企业员工的工作绩效。疫情过后,这些小型家族企业试图恢复业务,但效果并不理想。这种情况在这些企业中造成了财务危机,他们无法向员工提供足够的货币奖励。这种情况在这些小企业的员工中引起了不安。为了应对这个问题,社会奖励和心理奖励发挥了作用。本研究采用因果研究设计,并在非人为环境中进行相关研究设计。研究人员的干预已尽量减少。AMOS 24 已使用自举法处理研究设计中的中介。该研究使用比例分层抽样技术,在旁遮普省的 250 名不同私营小型家族企业的员工中进行。研究结果表明,高层管理人员通过引入组织的心理奖励来提高组织内员工的绩效。相比之下,在考虑满意度和动机作为中介变量时,引入社会奖励并不会显著影响员工绩效。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/1aeb/9411929/e5ff92016421/fpubh-10-984848-g0001.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/1aeb/9411929/e5ff92016421/fpubh-10-984848-g0001.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/1aeb/9411929/e5ff92016421/fpubh-10-984848-g0001.jpg

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本文引用的文献

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Innovation in Neighborhood Management Web Service: A Precise Initiative to Augment Audiences' Interaction on Social Media.社区管理网络服务中的创新:增强受众在社交媒体上互动的精准举措。
Front Psychol. 2022 Jul 7;13:920112. doi: 10.3389/fpsyg.2022.920112. eCollection 2022.
2
Substance Abuse in Emerging Adults: The Role of Neuromelanin and Ventral Striatal Response to Social and Monetary Rewards.新兴成年人的物质滥用:神经黑色素和腹侧纹状体对社会和金钱奖励反应的作用。
Brain Sci. 2022 Mar 4;12(3):352. doi: 10.3390/brainsci12030352.
3
Reconnecting in the Face of Exclusion: Individuals with High Social Anxiety May Feel the Push of Social Pain, but not the Pull of Social Rewards.
在被排斥的情况下重新建立联系:社交焦虑程度高的个体可能会感受到社交痛苦的压力,但感受不到社交奖励的吸引力。
Cognit Ther Res. 2022;46(2):420-435. doi: 10.1007/s10608-021-10263-z. Epub 2021 Aug 17.
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Small Effects: The Indispensable Foundation for a Cumulative Psychological Science.微小效应:累积性心理科学不可或缺的基础
Perspect Psychol Sci. 2022 Jan;17(1):205-215. doi: 10.1177/1745691620984483. Epub 2021 Jul 2.
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Recruitment, risks, rewards and regrets: Senior researcher reflections on working with alcohol industry social aspects organisations.招聘、风险、回报和遗憾:资深研究人员对与酒精行业社会方面组织合作的思考。
Drug Alcohol Rev. 2022 Jan;41(1):27-35. doi: 10.1111/dar.13342. Epub 2021 Jun 25.
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Service Innovation in Human Resource Management During COVID-19: A Study to Enhance Employee Loyalty Using Intrinsic Rewards.新冠疫情期间人力资源管理中的服务创新:一项利用内在奖励提升员工忠诚度的研究
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