Ali Syed Mithun, Belal H M, Roy Sanjeeb, Rahman Md Tayabur, Raihan Ahmed Shoyeb
Department of Industrial and Production Engineering, Bangladesh University of Engineering and Technology, Dhaka, 1000 Bangladesh.
School of Business and Management, Liverpool Business School, Faculty of Business and Law, Liverpool John Moores University, Liverpool, England.
Ann Oper Res. 2022 Sep 6:1-26. doi: 10.1007/s10479-022-04898-8.
Organizations worldwide are now embracing different standards while approaching environmental management systems (EMS) to be environmentally and economically sustainable. The ISO 14001 EMS has captured much attention by offering efficient environmental practices organization-wide and throughout the supply chain. Human factors (HFs) are crucial behind implementing ISO 14001 EMS since research articles about ISO 14001 strongly emphasize different HFs. This study proposes a framework that solely focuses on those HFs. Influential HFs are extracted through content analysis of related literature and categorized into 5 main HFs. Opinions from experts in the relevant field about interrelationships and inheritances of the HFs are collected and converted into quantitative data. Incorporating the graph theoretic and matrix approach (GTMA), the data delivered permanent values corresponding to the main HFs and their best and worst possible values. Among the main HFs, EMS Training has been found to have the most scopes for improvement, followed by Employee Empowerment and EMS Teamwork. This study demonstrates a framework about how to assess the role of HFs behind internalizing ISO 14001 EMS and enables organizations to go for competitive benchmarking and to define and adjust goals for environmental management.
全球各组织在采用环境管理体系（EMS）以实现环境和经济可持续发展时，正在采用不同的标准。ISO 14001环境管理体系通过在整个组织及供应链中提供高效的环境实践，备受关注。人为因素（HFs）在实施ISO 14001环境管理体系背后起着关键作用，因为关于ISO 14001的研究文章强烈强调了不同的人为因素。本研究提出了一个仅关注这些人为因素的框架。通过对相关文献的内容分析提取有影响力的人为因素，并将其分为5个主要的人为因素。收集相关领域专家对这些人为因素的相互关系和继承性的意见，并将其转化为定量数据。结合图论和矩阵方法（GTMA），这些数据给出了与主要人为因素相对应的永久值及其最佳和最差可能值。在主要人为因素中，发现环境管理体系培训的改进空间最大，其次是员工赋权和环境管理体系团队合作。本研究展示了一个关于如何评估人为因素在ISO 14001环境管理体系内部化背后作用的框架，并使组织能够进行竞争性标杆管理，以及定义和调整环境管理目标。
