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新冠疫情在加速数字医疗转型中的作用:沙特阿拉伯的经验

The role of the COVID-19 pandemic in expediting digital health-care transformation: Saudi Arabia's experience.

作者信息

Alkhalifah Joud Mohammed, Seddiq Waleed, Alshehri Badr Fadhel, Alhaluli Alhanouf Hani, Alessa Mohammed Mesfer, Alsulais Naif Mansour

机构信息

King Saudi University, College of Medicine, Riyadh, Saudi Arabia.

Harvard Medical School, Center of Stem Cell Translational Immunotherapy, Boston, MA, USA.

出版信息

Inform Med Unlocked. 2022;33:101097. doi: 10.1016/j.imu.2022.101097. Epub 2022 Sep 25.

Abstract

A comprehensive literature review of Research engines was conducted up to March 2022 to retrieve the articles. We considered all published data, press briefings, and announcements by the Ministry of Health of Saudi Arabia (MOH). The search included both sources in English and Arabic. Thus, this paper aims to give a comprehensive overview of the evolution and role of telemedicine and E-health represented in multiple informatics mobile applications during the COVID-19 pandemic in Saudi Arabia. As a component of its subjective drives, the MOH has launched and developed a total of 12 mobile applications from 2012 to 2019, three apps of which were developed during the COVID-19 pandemic. My health "Sehhaty" was the cornerstone of telemedicine services provided by the MOH in Saudi Arabia during the COVID-19 pandemic. Virtually booked physician appointments exceeded 3.8 million. Appointment "Mawid" app number of users sprinted from 4 million to 25 million users and the number of appointments booked in the same app went from 8 million to 100 million appointments in pre-COVID-19 compared to the post-COVID-19 period. Furthermore, the Health 937 hotline numbers grew to 24.6 million calls. The Health "Seha" app provided 2 million remote medical consultations with an almost 8-fold increase compared to pre-COVID-19 times.

摘要

截至2022年3月,我们对研究引擎进行了全面的文献综述以检索相关文章。我们考虑了沙特阿拉伯卫生部(MOH)发布的所有数据、新闻发布会和公告。搜索包括英文和阿拉伯文来源。因此,本文旨在全面概述沙特阿拉伯在新冠疫情期间多种信息移动应用中所体现的远程医疗和电子健康的发展历程及作用。作为其主观驱动力的一部分,沙特阿拉伯卫生部从2012年到2019年共推出并开发了12款移动应用,其中3款是在新冠疫情期间开发的。“我的健康”(“Sehhaty”)是沙特阿拉伯卫生部在新冠疫情期间提供远程医疗服务的基石。虚拟预约的医生诊疗次数超过380万次。预约应用“Mawid”的用户数量从400万激增至2500万,与新冠疫情前相比,该应用在新冠疫情后预约的诊疗次数从800万次增至1亿次。此外,健康热线937的通话次数增至2460万次。健康应用“Seha”提供了200万次远程医疗咨询,与新冠疫情前相比增长了近8倍。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/be6b/9509531/eb2a959b0eea/gr1_lrg.jpg

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