Li Benqing, Qiao Yajie
School of Economics and Management, Northwest University, Xi'an, China.
School of Economics and Management, Ankang University, Ankang, China.
Front Psychol. 2022 Sep 23;13:990203. doi: 10.3389/fpsyg.2022.990203. eCollection 2022.
Emotional labor generally exists in organization members. Emotional labor will not only affect employees' interpersonal relationships, but also affect employees' mental health. Affected by many factors such as the economic environment, they often need to bear multiple pressures. The degree of stress is positively correlated with the depth of the development of the times and people's education. As mental health research has become the frontier and hot spot in the field of psychology, the role of mental health in the process of employee creativity has been paid more and more attention. Therefore, this paper proposes a study on the causes of employees' psychological stress based on emotional feature clustering. Based on the clustering of emotional characteristics, this paper analyzes the causes of employees' mental health stress from an economic perspective. For teams with low level of team openness, with the improvement of team heterogeneity, team task performance shows a slight upward trend. It is clear from the experiment that when the number of experiments reaches 100, the task performance of high atmosphere level is 12.14, while the task performance of low atmosphere level is only 9.89. Therefore, the atmosphere of team employees is very important to team task performance. Through the cluster analysis of employees' mental health characteristics, it not only increases employees' spare time life, but also reduces employees' daily contradictions. It eases the work pressure of employees, and becomes a platform for employees to improve their awareness and a promoter of harmonious employee relations.
情绪劳动普遍存在于组织成员中。情绪劳动不仅会影响员工的人际关系，还会影响员工的心理健康。受经济环境等多种因素影响，他们常常需要承受多重压力。压力程度与时代发展深度和人们的受教育程度呈正相关。随着心理健康研究成为心理学领域的前沿和热点，心理健康在员工创造力过程中的作用越来越受到关注。因此，本文提出基于情绪特征聚类对员工心理压力成因进行研究。基于情绪特征聚类，本文从经济角度分析员工心理健康压力的成因。对于团队开放性水平较低的团队，随着团队异质性的提高，团队任务绩效呈轻微上升趋势。从实验中可以明显看出，当实验次数达到100次时，高氛围水平的任务绩效为12.14，而低氛围水平的任务绩效仅为9.89。因此，团队员工的氛围对团队任务绩效非常重要。通过对员工心理健康特征的聚类分析，不仅增加了员工的业余生活，还减少了员工的日常矛盾。它缓解了员工的工作压力，成为员工提高意识的平台和促进员工关系和谐的推动者。
