Department of Business Management and Marketing, Liverpool Hope University, Liverpool, United Kingdom.
Division of Management, Marketing and People, London South Bank University, London, United Kingdom.
PLoS One. 2022 Oct 27;17(10):e0273927. doi: 10.1371/journal.pone.0273927. eCollection 2022.
Following mixed-methods sequential design and drawing on the message-audience congruence concept and homophily theory, across three studies in the UK, we examined the effect of gendered wording and endorser's gender on the effectiveness of leaflets promoting walking. In Study 1, a mall-intercept study achieved 247 completed questionnaires. Results demonstrated that men and women indicated the highest behavioural intentions for communal wording presented by a male endorser. However, pairwise comparisons revealed that when the wording of the advert was agentic and the endorser was male, males indicated significantly higher scores of behavioural intentions compared with females. Attitude towards the ad for women was highest for communal wording/female endorser; for men it was for agentic wording/male endorser. In Study 2, consumers' views towards the gendered content were explored in 20 semi-structured interviews. In study 3 we examined the impact of the respondent's gender role identity on gendered content effectiveness. Overall, when controlled for level of gender role identity, only masculine males evaluated leaflets featuring communal wording negatively which suggests that wording matters only for masculine males, but not for other men and women. Theoretically, we identified that gender-based message-respondent congruence is not a necessary aspect of communications to be effective, except for one group: masculine males. Our study identified dominant gender role identity as a factor that explained respondents' preferences for presented stimuli. Specifically, males who display masculine gender role identity differ in evaluations of communal wording from all other groups. Social and commercial marketers who target men and women with exercise-related services should consider the use of agentic wording endorsed by a male endorser when targeting masculine men to increase the likelihood of eliciting positive attitudes towards the communication. However, such distinctions should not be associated with differences in women's evaluations or men who do not report masculine gender role identity.
采用混合方法顺序设计,并借鉴信息-受众一致性概念和同质性理论,在英国的三项研究中,我们研究了性别化措辞和推荐者性别对促进步行宣传页有效性的影响。在研究 1 中,通过商场拦截研究获得了 247 份完整的问卷。结果表明,男性和女性对男性推荐者提出的共通体措辞表现出最高的行为意向。然而,成对比较显示,当广告措辞具有能动性且推荐者为男性时,男性的行为意向得分明显高于女性。女性对具有共通体措辞/女性推荐者的广告态度最高;而男性则对具有能动性措辞/男性推荐者的广告态度最高。在研究 2 中,我们探讨了消费者对性别化内容的看法,共进行了 20 次半结构化访谈。在研究 3 中,我们研究了受访者的性别角色认同对性别化内容有效性的影响。总体而言,当控制性别角色认同水平时,只有男性中的男性对具有共通体措辞的宣传页评价较低,这表明措辞仅对男性中的男性有影响,而对其他男性和女性没有影响。从理论上讲,我们发现基于性别的信息-回应者一致性不是有效沟通的必要方面,除非是一个群体:具有男性气质的男性。我们的研究确定了主导的性别角色认同是解释受访者对呈现刺激物偏好的一个因素。具体来说,表现出男性气质性别角色认同的男性在对共通体措辞的评价上与所有其他群体不同。针对男性和女性提供与运动相关服务的社会和商业营销人员,在针对具有男性气质的男性时,应该考虑使用具有能动性的措辞,并由男性推荐者背书,以增加对沟通的积极态度的可能性。然而,这种区别不应该与女性的评价或不报告男性气质性别角色认同的男性的评价联系起来。