Escobedo Yissela, Reed Shirley, Payne Sarah, Liu Jinmei, Navar Melissa, Widmer Robert J
Department of Cardiology, Baylor Scott and White Medical Center - Temple, Temple, Texas.
Department of Internal Medicine, Baylor Scott and White Medical Center - Temple, Temple, Texas.
Proc (Bayl Univ Med Cent). 2022 Jul 13;35(6):794-797. doi: 10.1080/08998280.2022.2090888. eCollection 2022.
Press Ganey patient engagement survey scores are used among health care facilities throughout the US to evaluate patients' perception of the quality of care provided. The relation of Press Ganey score to primary quality metrics has not been reported before; thus, we studied it in a cohort of Baylor Scott and White Health primary care physicians. Using simple linear regression, we evaluated Press Ganey scores and compared them with primary care quality metrics associated with improved patient outcomes, including cancer screening, depression screening, blood pressure, and glucose control, in addition to well-child visits. We found that overall quality had a very low linear correlation with Press Ganey survey items, and high-quality performance and increased number of practice years had an overall positive correlation with high survey ratings. We also found that social media presence or total website activity was not an important feature in predicting the top 25 quality performers within the health care system.
在美国各地的医疗机构中，Press Ganey患者参与度调查分数用于评估患者对所提供医疗服务质量的看法。此前尚未报道过Press Ganey分数与主要质量指标之间的关系；因此，我们在贝勒·斯科特与怀特健康集团的一批初级保健医生中对此进行了研究。我们使用简单线性回归来评估Press Ganey分数，并将其与除儿童健康检查外，还与改善患者预后相关的初级保健质量指标进行比较，这些指标包括癌症筛查、抑郁症筛查、血压和血糖控制。我们发现总体质量与Press Ganey调查项目的线性相关性非常低，而高质量表现和执业年限的增加与高调查评分总体呈正相关。我们还发现，社交媒体的存在或网站总活跃度并非预测医疗系统中前25名优质表现者的重要因素。
