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绩效压力对公职人员的双刃剑效应:使命效价的中介作用。

The double-edged sword effect of performance pressure on public employees: The mediation role of mission valence.

作者信息

Sheng Zhonghua, Fan Bonai

机构信息

School of Public Affairs, Zhejiang University, Hangzhou, China.

Research Center for Chinese Organizational Development and Performance Evaluation, Zhejiang University, Hangzhou, China.

出版信息

Front Psychol. 2022 Oct 19;13:992071. doi: 10.3389/fpsyg.2022.992071. eCollection 2022.

Abstract

Performance pressure is a unique stressor in the public sector. Prior studies revealed that it could be a challenge that stimulates functional behavior (i.e., vigor and dedication) or a threat that leads to dysfunctional consequences (i.e., exhaustion and depersonalization). But these articles failed to provide an integrated theoretical model to explain both phenomena simultaneously. We introduced the double-edged sword effect (also called the "too-much-of-good-thing" effect) of performance pressure to fill this theoretical gap. Furthermore, the mediation role of mission valence was examined to explore the buffet mechanism toward this nonlinear relationship. We collected 1,464 valid questionnaire data from snowball sampling to test the research model. Our results revealed that: (1) performance pressure had an inverted U-shaped relationship with dedication and mission valence; (2) performance pressure hurt vigor rather than the curvilinear relationship; (3) mission valence can mediate the inverted U-shaped relationship between performance pressure and dedication. These empirical findings give theoretical contributions and practical insights to public personnel management.

摘要

绩效压力是公共部门中一种独特的压力源。先前的研究表明,它可能是一种激发功能性行为(即活力和奉献精神)的挑战,也可能是一种导致功能失调后果(即疲惫和去个性化)的威胁。但这些文章未能提供一个综合的理论模型来同时解释这两种现象。我们引入了绩效压力的双刃剑效应(也称为“过犹不及”效应)来填补这一理论空白。此外,还考察了使命效价的中介作用,以探究这种非线性关系的缓冲机制。我们通过滚雪球抽样收集了1464份有效问卷数据来检验研究模型。我们的结果表明:(1)绩效压力与奉献精神和使命效价呈倒U形关系;(2)绩效压力损害活力而非呈曲线关系;(3)使命效价可以中介绩效压力与奉献精神之间的倒U形关系。这些实证研究结果为公共人事管理提供了理论贡献和实践见解。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/cfbd/9629144/1426c92372b7/fpsyg-13-992071-g001.jpg

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