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涟漪效应:领导者的工作场所焦虑如何影响下属的工作绩效。

The ripple effect: How leader workplace anxiety shape follower job performance.

作者信息

Zhang Shanshan, Chen Lifan, Zhang Lihua, Stein Aaron McCune

机构信息

School of Labor and Human Resources, Renmin University of China, Beijing, China.

Ipsos, New York, NY, United States.

出版信息

Front Psychol. 2022 Oct 20;13:965365. doi: 10.3389/fpsyg.2022.965365. eCollection 2022.

Abstract

Although the dominant view in the literature suggests that work-related anxiety experienced by employees affects their behavior and performance, little research has focused on how and when leaders' workplace anxiety affects their followers' job performance. Drawing from Emotions as Social Information (EASI) theory, we propose dual mechanisms of cognitive interference and emotional exhaustion to explain the relationship between leader workplace anxiety and subordinate job performance. Specifically, cognitive interference is the mechanism that best explains the link between leader workplace anxiety and follower task performance, while emotional exhaustion is the mechanism that best explains the link between leader workplace anxiety and follower contextual performance. Additionally, we examine how follower epistemic motivation serves as a boundary condition for the effect of leader anxiety on follower performance outcomes. Results from a 2-wave study of 228 leader-follower dyads in a high-tech company mostly supported our theoretical model. We conclude the study with a discussion of the theoretical and practical implications of our findings.

摘要

尽管文献中的主流观点认为员工所经历的与工作相关的焦虑会影响他们的行为和绩效,但很少有研究关注领导者的职场焦虑如何以及何时会影响其下属的工作绩效。基于社会信息情感(EASI)理论,我们提出认知干扰和情感耗竭这两种双重机制来解释领导者职场焦虑与下属工作绩效之间的关系。具体而言,认知干扰是最能解释领导者职场焦虑与下属任务绩效之间联系的机制,而情感耗竭是最能解释领导者职场焦虑与下属情境绩效之间联系的机制。此外,我们还研究了下属的认知动机如何作为领导者焦虑对下属绩效结果影响的边界条件。对一家高科技公司中228对领导-下属二元组进行的两阶段研究结果大多支持了我们的理论模型。我们在研究结尾讨论了研究结果的理论和实践意义。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/4e2a/9631782/c4ca1483928a/fpsyg-13-965365-g001.jpg

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