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领导者愉快的恢复活动通过情绪感染对下属绩效的影响。

Benefits of leaders' pleasurable recovery activities on follower performance via emotional contagion.

机构信息

Department of Management and Organisation, National University of Singapore.

SKK Business School, Sungkyunkwan University.

出版信息

J Appl Psychol. 2023 Aug;108(8):1336-1355. doi: 10.1037/apl0001076. Epub 2023 Feb 6.

DOI:10.1037/apl0001076
PMID:36745067
Abstract

Recovery research has amply documented the benefits of employee recovery for their well-being and performance. However, most research to date has mainly focused on intraindividual benefits, so that we know relatively little about how focal employees' recovery activities might affect others at work. Bridging the gaps in the recovery and leadership literatures, this study focuses on leader-follower dyads and examines the interpersonal effects of leaders' recovery activities on followers' daily performance quality. In particular, our proposed model-which is informed by the conservation of resource and emotional contagion theories-explains the spillover-crossover process by which leaders' pleasurable recovery activity at home influences their positive affect (PA) displays at work, their followers' PA, and ultimately followers' task performance and creative behavior. We conducted two experience sampling method studies that relied on leader-member dyads of full-time working adults who responded to multiple online surveys for five workdays (₁ = 511 daily observations) and 10 workdays (₂ = 576 daily observations). In both studies, multilevel path analyses showed that leaders' previous-night pleasurable recovery activity leads to increased morning PA displays at work (observed by followers), which in turn crosses over to followers' midday PA and positive work outcomes. In particular, the affective crossover from leaders to followers was stronger when followers were in an inadequate morning recovery state and, therefore, more in need of resource replenishment. (PsycInfo Database Record (c) 2023 APA, all rights reserved).

摘要

恢复研究充分证明了员工恢复对其幸福感和绩效的好处。然而,迄今为止,大多数研究主要集中在个体内部的好处,因此我们对焦点员工的恢复活动如何影响工作中的其他人知之甚少。本研究弥合了恢复和领导力文献中的差距,关注领导者-下属二元关系,并考察了领导者的恢复活动对下属日常绩效质量的人际影响。具体来说,我们提出的模型——受资源保护和情绪传染理论的启发——解释了领导者在家中愉快的恢复活动如何影响他们在工作中的积极情绪(PA)表现、下属的 PA 以及最终下属的任务绩效和创造性行为的溢出-交叉过程。我们进行了两项经验抽样方法研究,这些研究依赖于全职工作成年人的领导-成员二元关系,他们对五个工作日(₁=511 个每日观察)和十个工作日(₂=576 个每日观察)进行了多次在线调查。在这两项研究中,多层次路径分析表明,领导者前一天晚上愉快的恢复活动会导致他们在工作中早晨的 PA 表现增加(被下属观察到),进而会跨越到下属的中午 PA 和积极的工作结果。特别是,当下属处于早上恢复不足的状态,因此更需要资源补充时,领导者对下属的情感交叉效应更强。(PsycInfo 数据库记录(c)2023 APA,保留所有权利)。

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