Lazaridis School of Business and Economics, Wilfrid Laurier University.
J Appl Psychol. 2017 May;102(5):732-752. doi: 10.1037/apl0000174. Epub 2017 Jan 5.
Studies have indicated that observers can infer information about others' behavioral intentions from others' emotions and use this information in making their own decisions. Integrating emotions as social information (EASI) theory and attribution theory, we argue that the interpersonal effects of emotions are not only influenced by the type of discrete emotion (e.g., anger vs. happiness) but also by the target of the emotion (i.e., how the emotion relates to the situation). We compare the interpersonal effects of emotions that are integral (i.e., related to the situation) versus incidental (i.e., lacking a clear target in the situation) in a negotiation context. Results from 4 studies support our general argument that the target of an opponent's emotion influences the degree to which observers attribute the emotion to their own behavior. These attributions influence observers' inferences regarding the perceived threat of an impasse or cooperativeness of an opponent, which can motivate observers to strategically adjust their behavior. Specifically, emotion target influenced concessions for both anger and happiness (Study 1, N = 254), with perceived threat and cooperativeness mediating the effects of anger and happiness, respectively (Study 2, N = 280). Study 3 (N = 314) demonstrated the mediating role of attributions and moderating role of need for closure. Study 4 (N = 193) outlined how observers' need for cognitive closure influences how they attribute incidental anger. We discuss theoretical implications related to the social influence of emotions as well as practical implications related to the impact of personality on negotiators' biases and behaviors. (PsycINFO Database Record
研究表明,观察者可以从他人的情绪中推断出关于他人行为意图的信息,并在做出自己的决策时利用这些信息。我们将情绪整合为社会信息(EASI)理论和归因理论,认为情绪的人际影响不仅受到离散情绪类型(例如,愤怒与快乐)的影响,还受到情绪对象(即情绪与情境的关系)的影响。我们比较了谈判情境中情绪的人际影响,这些情绪是整体的(即与情境相关)还是偶然的(即情境中没有明确的目标)。四项研究的结果支持了我们的一般观点,即对手情绪的对象影响观察者将情绪归因于自己行为的程度。这些归因影响观察者对僵局感知威胁或对手合作性的推断,从而促使观察者策略性地调整自己的行为。具体来说,情绪对象影响了愤怒和快乐情绪的让步(研究 1,N=254),感知威胁和合作性分别介导了愤怒和快乐情绪的影响(研究 2,N=280)。研究 3(N=314)证明了归因的中介作用和封闭需求的调节作用。研究 4(N=193)概述了观察者的认知封闭需求如何影响他们对偶然愤怒的归因。我们讨论了与情绪的社会影响相关的理论意义,以及与个性对谈判者偏见和行为的影响相关的实际意义。