Qu Meijun, Wang Xianghong, Jin Qi, Yan Yongmei, Ren Bei
Department of Thyroid, Breast and Anorectal Surgery, The First People's Hospital of Wenling Wenling 317500, Zhejiang, China.
Education Administration Department, The First People's Hospital of Wenling Wenling 317500, Zhejiang, China.
Am J Transl Res. 2022 Oct 15;14(10):7443-7450. eCollection 2022.
To observe the feasibility of roleplay simulation in improving the quality management of nursing services.
In this retrospective study, 80 nursing staff were enrolled as the study subjects from January 2019 to December 2020. They were divided into a study group (n=40, trained in roleplay simulation) and a control group (n=40, trained in conventional nursing skills) according to different training methods. The self-efficacy and quality of nursing services of the staff in the two groups were assessed retrospectively. Spearman's correlation analysis was conducted to analyze the relationship between the self-efficacy score and nursing service.
After training, the self-efficacy scores of the nursing staff in the study group were higher than those in the control group (<0.05). After training, the nursing staff in the study group had significantly higher service quality scores than those in the control group (<0.05). Spearman's analysis showed that the self-efficacy scores were positively correlated with the quality of nursing scores (=0.7091, <0.0001). After training, the scores of the condition assessment of the nursing staff in the study group was higher than those in the control group (<0.05).
Roleplay simulation for nursing staff is helpful to improve the quality of nursing and the ability to deal with emergencies. This can be related to the improvement of self-efficacy in nursing staffs.
观察角色扮演模拟在提高护理服务质量管理中的可行性。
在这项回顾性研究中，选取2019年1月至2020年12月期间的80名护理人员作为研究对象。根据不同的培训方法，将他们分为研究组（n = 40，接受角色扮演模拟培训）和对照组（n = 40，接受传统护理技能培训）。对两组人员的自我效能感和护理服务质量进行回顾性评估。采用Spearman相关性分析来分析自我效能感得分与护理服务之间的关系。
培训后，研究组护理人员的自我效能感得分高于对照组（<0.05）。培训后，研究组护理人员的服务质量得分显著高于对照组（<0.05）。Spearman分析表明，自我效能感得分与护理质量得分呈正相关（=0.7091，<0.0001）。培训后，研究组护理人员的病情评估得分高于对照组（<0.05）。
对护理人员进行角色扮演模拟有助于提高护理质量和应对突发事件的能力。这可能与护理人员自我效能感的提高有关。
