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领导枯竭对领导绩效的影响:领导者信任信念和员工公民行为的中介作用。

The impact of leader depletion on leader performance: the mediating role of leaders' trust beliefs and employees' citizenship behaviors.

机构信息

Department of Developmental, Personality and Social Psychology, Ghent University, Henri Dunantlaan 2, B-9000, Ghent, Belgium.

NUS Business School, National University of Singapore, Singapore, Singapore.

出版信息

Sci Rep. 2022 Nov 30;12(1):20676. doi: 10.1038/s41598-022-24882-3.

DOI:10.1038/s41598-022-24882-3
PMID:36450843
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC9712642/
Abstract

The leadership role can be demanding and depleting. Using self-regulation and social exchange theory as a framework, we developed a three-step sequential mediation model that explains how feelings of depletion can degrade leaders' own performance level, via the reciprocating behavior of their employees. Specifically, we hypothesized that leader depletion is negatively related to their trust beliefs. This lack of trust is expected to be reciprocated by employees in such a way that they display less citizenship behaviors towards their leader. These lowered citizenship behaviors are, in turn, predicted to negatively impact leader performance. Additionally, we hypothesized that these negative effects of feeling depleted are more pronounced for leaders who believe that their willpower is limited. Studies 1 and 2 illustrated that leader depletion indirectly influences their own performance level through leaders' trust beliefs and employees' leader-directed citizenship behaviors. Study 3 extended these findings from the inter-individual to the intra-individual level, and demonstrated the predicted moderating role of belief in limited willpower. Together, our studies provide new and useful insights in the broader, more distal implications of leader depletion, which have not yet been considered in existing self-regulation models.

摘要

领导角色可能要求很高且耗费精力。本研究以自我调节和社会交换理论为框架,提出了一个三阶段序列中介模型,用以解释枯竭感如何通过员工的互惠行为降低领导者自身的绩效水平。具体而言,我们假设领导枯竭感与他们的信任信念呈负相关。预计员工会以这种方式对这种缺乏信任进行回应,即他们对领导表现出较少的公民行为。这些降低的公民行为反过来又预计会对领导绩效产生负面影响。此外,我们假设,对于那些认为自己意志力有限的领导者来说,这种枯竭感的负面影响更为明显。研究 1 和 2 表明,领导者枯竭感通过领导者的信任信念和员工对领导的公民行为,间接地影响他们自身的绩效水平。研究 3 将这些发现从个体间水平扩展到个体内水平,并证明了对有限意志力信念的调节作用。总之,我们的研究为领导者枯竭感的更广泛、更遥远的影响提供了新的有用见解,而这些影响在现有的自我调节模型中尚未得到考虑。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/4a09/9712642/ff4685edc168/41598_2022_24882_Fig3_HTML.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/4a09/9712642/fd16dfe2ac82/41598_2022_24882_Fig1_HTML.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/4a09/9712642/915cb5f6b22f/41598_2022_24882_Fig2_HTML.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/4a09/9712642/ff4685edc168/41598_2022_24882_Fig3_HTML.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/4a09/9712642/fd16dfe2ac82/41598_2022_24882_Fig1_HTML.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/4a09/9712642/915cb5f6b22f/41598_2022_24882_Fig2_HTML.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/4a09/9712642/ff4685edc168/41598_2022_24882_Fig3_HTML.jpg

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本文引用的文献

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Kick the Cat: A Serial Crossover Effect of Supervisors' Ego Depletion on Subordinates' Deviant Behavior.踢猫效应:管理者自我损耗对下属越轨行为的连环交叉影响
Front Psychol. 2020 Jun 11;11:1314. doi: 10.3389/fpsyg.2020.01314. eCollection 2020.
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The self-sacrificial nature of leader identity: Understanding the costs and benefits at work and home.领导者身份的自我牺牲本质:理解工作和家庭中的成本与收益。
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通过自我反思激发领导者:一项个体内现场实验。
J Appl Psychol. 2019 Jan;104(1):1-18. doi: 10.1037/apl0000350. Epub 2018 Oct 15.
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What Is Ego Depletion? Toward a Mechanistic Revision of the Resource Model of Self-Control.自我损耗是什么?对自我控制的资源模型的机械性修正。
Perspect Psychol Sci. 2012 Sep;7(5):450-63. doi: 10.1177/1745691612454134.
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State Mindfulness During Meditation Predicts Enhanced Cognitive Reappraisal.冥想时的状态正念预示着认知重评能力的增强。
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Too drained to help: a resource depletion perspective on daily interpersonal citizenship behaviors.太累了,无法帮忙:从资源枯竭的角度看日常人际公民行为。
J Appl Psychol. 2015 Jan;100(1):227-36. doi: 10.1037/a0038082. Epub 2014 Oct 13.
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Ego depletion decreases trust in economic decision making.自我损耗会降低经济决策中的信任度。
J Exp Soc Psychol. 2014 Sep 1;54:40-49. doi: 10.1016/j.jesp.2014.04.004.
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The good and bad of being fair: effects of procedural and interpersonal justice behaviors on regulatory resources.公平的好坏:程序公正和人际公正行为对监管资源的影响。
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Leadership is associated with lower levels of stress.领导能力与较低的压力水平相关。
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