Community Memorial Hospital, Ventura, California.
Nurs Adm Q. 2023;47(1):31-40. doi: 10.1097/NAQ.0000000000000566.
Retention and burnout have always been a challenge for nurse leaders, but the pandemic brought these concerns to a whole new level. And now the Great Resignation is affecting health care. So how can nurse leaders at hospitals and health care systems create a supportive environment for staff during a public health emergency? Structured support groups are a viable option for emphasizing self-care and wellness. We explain why we decided to form a structured support group for our intensive care unit nurses and illustrate the results from our clinical research team. In addition, we share feedback we received from participating nurses and offer advice on forming a structured support group in acute care settings. This strategy resulted in a change in the participant's behaviors after attending the structured emotional support group. This finding aligns with the literature, which supports strategies to protect nurses' mental well-being and to take preventive measures in critical situations. Using this as a foundation, a structured emotional support group can change nurse engagement and involvement in their process and practice, during times of crisis. Many other benefits could be realized from this strategy such as improved nursing practice and processes, improved nurse satisfaction, and improved recruitment and retention.
保留和倦怠一直是护士领导者面临的挑战，但大流行将这些问题带到了一个全新的水平。现在，大辞职正在影响医疗保健行业。那么，医院和医疗保健系统的护士领导者如何在公共卫生紧急情况下为员工创造一个支持性的环境呢？有组织的支持小组是强调自我保健和健康的可行选择。我们解释了为什么决定为我们的重症监护病房护士组成一个有组织的支持小组，并说明了我们的临床研究团队的研究结果。此外，我们分享了参与护士的反馈意见，并就如何在急症护理环境中组建有组织的支持小组提供建议。这一策略导致参与者在参加有组织的情感支持小组后行为发生了变化。这一发现与文献一致，文献支持保护护士心理健康和在关键时刻采取预防措施的策略。在此基础上，在危机时期，有组织的情感支持小组可以改变护士的参与度和他们在工作过程中的投入度。通过这一策略还可以实现许多其他益处，如改善护理实践和流程、提高护士满意度以及改善招聘和保留率。
