Liao Huiyan, Liu Yi, Li Peigong
School of Management, Xiamen University, Xiamen, China.
H-E-B School of Business and Administration, University of the Incarnate Word, San Antonio, TX, United States.
Front Psychol. 2023 Jan 10;13:1062780. doi: 10.3389/fpsyg.2022.1062780. eCollection 2022.
As strategic assets for organizations, information systems (IS) have been adopted to enhance organizational knowledge performance. Based on the absorptive capacity perspective, we investigated intertwined relationships among IS adoption, organizational capabilities, IS-enabled absorptive capacity, and organizational knowledge performance. We empirically examined our model with survey data from 417 IS employees of 21 different state governments in the United States. We find that: (1) IS adoption does not directly generate IS-enabled absorptive capacity; (2) organizational capabilities positively affect IS-enabled absorptive capacity; (3) synergies arising from complementarity between IS adoption and organizational capabilities have a positive impact on IS-enabled absorptive capacity; and (4) IS-enabled absorptive capacity significantly drives manager and employee knowledge performance. This research enriches the understanding of the relationships among IS adoption, organizational capabilities, and organizational knowledge performance in U.S. public sectors.
作为组织的战略资产，信息系统（IS）已被用于提升组织知识绩效。基于吸收能力视角，我们研究了信息系统采用、组织能力、信息系统支持的吸收能力和组织知识绩效之间的交织关系。我们用来自美国21个不同州政府的417名信息系统员工的调查数据对我们的模型进行了实证检验。我们发现：（1）信息系统采用并不会直接产生信息系统支持的吸收能力；（2）组织能力对信息系统支持的吸收能力有积极影响；（3）信息系统采用与组织能力之间的互补性产生的协同效应，对信息系统支持的吸收能力有积极影响；（4）信息系统支持的吸收能力显著推动管理者和员工的知识绩效。本研究丰富了对美国公共部门中信息系统采用、组织能力和组织知识绩效之间关系的理解。
