Universitas Negeri Jakarta, East Jakarta, DKI Jakarta, Indonesia.
Department of Management, Universitas Airlangga, Surabaya, East Java, Indonesia.
PLoS One. 2023 Feb 2;18(2):e0281220. doi: 10.1371/journal.pone.0281220. eCollection 2023.
This study was conducted to determine the Organizational Citizenship Behavior (OCB) of correctional officers at the Super Maximum-Security Prison in Indonesia which is influenced by Transformational Leadership (TL) either directly or indirectly through Affective Organizational Commitment (AOC), Job Satisfaction (JS) and Job Self-Efficacy (JSE). This research was conducted on 224 prison officers as a sample size. Data was collected by means of a questionnaire distributed via Google Form. Robustness was built in two stages; the first stage was through a try out of research instruments and the second stage was through data collection which was done with the time lagged method. Furthermore, the data were analyzed using Structural Equation Modeling (SEM) with the help of AMOS 24 software. The results of this study indicate that triple mediation consisting of AOC, JS and JSE fully mediates the effect of TL on OCB. The novelty of this research lies in the role of triple mediation as the focuses of the study. Furthermore, the triple mediation has been proven to fully mediate the effect of TL on OCB thus may serve as empirical evidence that contribute to theoretical and practical developments in the fields of Human Resource Management and Organizational Behavior.
本研究旨在确定印度尼西亚超级高度戒备监狱狱警的组织公民行为（OCB），这种行为受到变革型领导（TL）的直接或间接影响，通过情感组织承诺（AOC）、工作满意度（JS）和工作自我效能感（JSE）。这项研究的样本量为 224 名监狱官员。数据通过谷歌表单分发的问卷收集。稳健性通过两个阶段构建；第一阶段是通过研究工具的试用，第二阶段是通过使用时滞方法进行数据收集。此外，使用 AMOS 24 软件的结构方程模型（SEM）对数据进行分析。研究结果表明，由 AOC、JS 和 JSE 组成的三重中介完全中介了 TL 对 OCB 的影响。这项研究的新颖之处在于三重中介作为研究重点的作用。此外，三重中介已经被证明可以完全中介 TL 对 OCB 的影响，因此可以作为有助于人力资源管理和组织行为学领域理论和实践发展的经验证据。
