As Nanang, Soetjipto Budi Eko, Supriyanto Achmad Sani
Universitas Negeri Malang, Malang, Indonesia.
Universitas Brawijaya, Malang, Indonesia.
Heliyon. 2021 Dec 21;7(12):e08652. doi: 10.1016/j.heliyon.2021.e08652. eCollection 2021 Dec.
This present study investigates the relationship between transformational leadership, learning culture, job satisfaction, and organizational citizenship behavior. In addition, it also examines the mediating role of learning culture and job satisfaction on transformational leadership and organizational citizenship behavior. This study utilized online questionnaires to collect data from nurses in a public hospital in Indonesia. Partial least square (PLS) was used as an analysis tool for 205 collected data. The findings indicated that transformational leadership did not significantly affect organizational citizenship behavior, but this has substantial implications for learning culture and job satisfaction. Both learning culture and job satisfaction significantly and positively predict organizational citizenship behavior. In addition, learning culture and job satisfaction act as perfect mediators between transformational leadership and organizational citizenship behavior. This study suggests leaders to maximize a systematic learning program and to pay attention to the nurses' job satisfaction rate to improve organizational citizenship behavior. The findings also provide learning culture and job satisfaction as critical factors, directly and indirectly, in motivating employees to perform organizational citizenship behavior.
本研究探讨变革型领导、学习文化、工作满意度与组织公民行为之间的关系。此外，还考察了学习文化和工作满意度在变革型领导与组织公民行为之间的中介作用。本研究通过在线问卷收集了印度尼西亚一家公立医院护士的数据。使用偏最小二乘法（PLS）作为分析工具对收集到的205份数据进行分析。研究结果表明，变革型领导对组织公民行为没有显著影响，但对学习文化和工作满意度有重大影响。学习文化和工作满意度均能显著正向预测组织公民行为。此外，学习文化和工作满意度在变革型领导与组织公民行为之间起到了完全中介作用。本研究建议领导者最大化系统学习计划，并关注护士的工作满意度，以改善组织公民行为。研究结果还表明，学习文化和工作满意度是直接或间接激励员工表现出组织公民行为的关键因素。
