Axelys Santé, France.
Sanofi-Aventis Groupe, France.
Lab Anim. 2023 Aug;57(4):432-442. doi: 10.1177/00236772231151516. Epub 2023 Feb 3.
Culture of Care has been an integral part of Sanofi's policy on animal protection for more than 15 years. Culture of Care goes beyond compliance with regulations and standards, since it relates to the attitudes of staff and to caring for research animals, as well as to the company's commitment to an active animal protection policy. However, the concept of Culture of Care remains subjective. Via two anonymous and voluntary surveys conducted in 2018 and 2021, it was possible to understand the level of staff engagement and the perception of company efficiency. Based on key questions, it was possible to assess individual engagement (animal welfare knowledge, pride, engagement, recognition) and company commitments (oversight body efficiency, level of transparency, Sanofi policy on animal protection). The institutional scores were 7.7/10 and 7.9/10 obtained in 2018 and in 2021, respectively. The individual score obtained for 2018 was 6.7/10 compared to 6.9/10 obtained in 2021. The combination of these two criteria helps to determine a Culture of Care score and thus make it a performance indicator. The scores are CoC (7.7; 6.7) and CoC (7.9; 6.9). Being able to quantify this level of engagement and the perception that employees have of the company encourages the organisation of an improvement programme and helps measure the benefits.
关爱文化是赛诺菲动物保护政策的一个组成部分，已经超过 15 年了。关爱文化不仅关乎员工对动物的态度，还关乎公司对动物保护政策的承诺，超越了法规和标准的要求。然而，关爱文化的概念仍然是主观的。通过 2018 年和 2021 年进行的两次匿名和自愿调查，我们了解了员工的参与程度和对公司效率的看法。基于关键问题，我们可以评估员工的个人参与度（动物福利知识、自豪感、参与度、认可度）和公司的承诺（监督机构的效率、透明度水平、赛诺菲动物保护政策）。2018 年和 2021 年分别获得的机构得分为 7.7/10 和 7.9/10。2018 年个人得分为 6.7/10，而 2021 年的个人得分为 6.9/10。这两个标准的结合有助于确定关爱文化的得分，并将其作为一个绩效指标。得分是 CoC（7.7；6.7）和 CoC（7.9；6.9）。能够量化这种参与水平和员工对公司的看法，鼓励组织一个改进计划，并有助于衡量其效益。
