Al-Khatib Aceil, Abed Alhaleem Radwan, Qaffaf Rama
Department of Oral Medicine and Surgery, Faculty of Dentistry, Jordan University of Science and Technology, P.O. Box 3030, Irbid 22110, Jordan.
Jordanian Ministry of Health, Previously, Faculty of Dentistry, Jordan University of Science and Technology, P.O. Box 3030, Irbid 22110, Jordan.
Int J Dent. 2023 Feb 24;2023:8359780. doi: 10.1155/2023/8359780. eCollection 2023.
To investigate public trust in dentists, fear of dentists, factors related to trust, and the impact of the COVID-19 pandemic on the trust in dentists.
We used an Arabic online anonymous survey to collect data from a random population of 838 adults to investigate public trust in dentists, the factors they perceive to affect trust, their perception of key factors in the dentist-patient relationship, fear of dentists, and the impact of the COVID-19 pandemic on the level of their trust in the dentists.
Eight hundred thirty-eight subjects with a mean age of 28.5 responded to the survey (595 (71%) females, 235 (28%) males, and 8 (1%) did not specify their gender). More than half trust their dentist. The COVID-19 pandemic did not decrease trust in dentists according to 62.2%. There were significant gender differences in reporting fear of dentists ( < 0.001) and in the perception of factors affecting trust (=0.028). Honesty was chosen by 583 (69.6%), competence by 549 (65.5), and dentist's reputation by 443 (52.9%).
The findings of this study show that the majority of the public trust dentists, more females reported fear of dentists, and the majority perceived honesty, competence, and reputation as key factors affecting trust in the dentist-patient relationship. The majority reported that the COVID-19 pandemic did not have a negative impact on their trust in dentists.
调查公众对牙医的信任度、对牙医的恐惧、与信任相关的因素,以及新冠疫情对牙医信任度的影响。
我们采用阿拉伯语在线匿名调查,从838名成年人的随机样本中收集数据,以调查公众对牙医的信任度、他们认为影响信任的因素、他们对医患关系中关键因素的认知、对牙医的恐惧,以及新冠疫情对他们对牙医信任程度的影响。
838名平均年龄为28.5岁的受试者回复了调查(595名(71%)女性,235名(28%)男性,8名(1%)未说明性别)。超过一半的人信任他们的牙医。62.2%的人认为新冠疫情并未降低对牙医的信任。在报告对牙医的恐惧方面(<0.001)以及在对影响信任因素的认知方面(=0.028)存在显著性别差异。583人(69.6%)选择诚实,549人(65.5%)选择能力,443人(52.9%)选择牙医的声誉。
本研究结果表明,大多数公众信任牙医,更多女性报告害怕牙医,大多数人认为诚实、能力和声誉是影响医患关系中信任的关键因素。大多数人报告称新冠疫情对他们对牙医的信任没有负面影响。