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通过组织设计改变与工作场所欺凌相关的潜在条件。

Changing the Underlying Conditions Relevant to Workplace Bullying through Organisational Redesign.

机构信息

UQ Business School, University of Queensland, St Lucia Campus, Brisbane 4072, Australia.

Centre for Workplace Excellence, UniSA Justice & Society, University of South Australia, Adelaide 5000, Australia.

出版信息

Int J Environ Res Public Health. 2023 Feb 28;20(5):4373. doi: 10.3390/ijerph20054373.

Abstract

In view of the discrepancy between anti-bullying strategies used in organisations and knowledge of bullying that is grounded in the international scholarly literature, the aim of this study is to implement and evaluate an intervention program specifically targeting the root causes of workplace bullying by identifying, assessing, and changing the contexts of people management in which bullying arises. The present research describes the development, procedures, and co-design principles underpinning a primary intervention that is focused on improving organisational risk conditions linked to workplace bullying. Our study evaluates the effectiveness of this intervention using deductive and abductive approaches and multi-source data. Specifically, our quantitative analysis examines changes in job demands and resources as a central mechanism underlying how the intervention takes effect and provides support for job demands as a mediator. Our qualitative analysis expands the inquiry by identifying additional mechanisms that form the foundations of effective change and those that drive change execution. The results of the intervention study highlight the opportunity to prevent workplace bullying through organisational-level interventions and reveal success factors, underlying mechanisms, and key principles.

摘要

鉴于组织中使用的反欺凌策略与基于国际学术文献的欺凌知识之间存在差异,本研究旨在通过识别、评估和改变产生欺凌的人员管理背景来实施和评估专门针对工作场所欺凌根本原因的干预计划。本研究描述了一项侧重于改善与工作场所欺凌相关的组织风险条件的主要干预措施的开发、程序和共同设计原则。我们的研究使用演绎和溯因方法以及多源数据来评估这种干预的有效性。具体来说,我们的定量分析研究了工作需求和资源的变化,作为干预效果的核心机制,并为工作需求作为中介提供了支持。我们的定性分析通过确定构成有效变革基础的其他机制以及推动变革执行的机制,扩展了研究。干预研究的结果强调了通过组织层面的干预措施预防工作场所欺凌的机会,并揭示了成功因素、潜在机制和关键原则。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/597f/10002177/7aaa34e8080b/ijerph-20-04373-g001a.jpg

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