Mills Carol Bishop, Keller Marieke, Chilcutt Alexa, Nelson Mark D
1 University of Alabama, Tuscaloosa.
Workplace Health Saf. 2019 Apr;67(4):159-167. doi: 10.1177/2165079918811318. Epub 2018 Dec 21.
Workplace bullying is associated with a host of negative outcomes for the worker who is the target of bullying, as well as for the organization where the bullying occurs. Moreover, we know that rates of bullying are particularly high in health care settings; however, we are less familiar with the factors that may reduce workplace bullying in hospitals. Thus, this study was conducted to determine whether the humor orientation styles of individuals, including nurses working in hospitals, as well as their managers' leadership styles, can influence perceptions of bullying in the workplace. Using data from 459 workers employed in a large hospital in the Southern United States, we examined associations between the Multidimensional Sense of Humor Scale, which has four dimensions, as well as the Multifactor Leadership Questionnaire, with three leadership substyles, and their associations with the risk of being bullied. We observed that one of the four humor subscales, Humor Appreciation, did affect perceptions of bullying in the workplace. The other three, Humor Recognition, Humor Production, and Humor for Coping, did not. However, the leadership styles of managers did affect reports of negative acts. In fact, transformational leadership was associated with 22% of the variance in reports of decreased bullying activity. This work is consistent with previous work on the importance of leadership styles for creating positive work environments, particularly in hospital settings. Given these findings, we offer suggestions for leaders to further improve nursing communication.
职场霸凌对受霸凌的员工以及发生霸凌行为的组织都会带来一系列负面后果。此外，我们知道医疗环境中的霸凌发生率尤其高；然而，我们对可能减少医院职场霸凌的因素却不太熟悉。因此，开展这项研究是为了确定个体的幽默取向风格，包括在医院工作的护士以及他们管理者的领导风格，是否会影响对职场霸凌的认知。利用美国南部一家大型医院459名员工的数据，我们研究了具有四个维度的多维幽默感量表以及具有三种领导子风格的多因素领导问卷之间的关联，以及它们与受霸凌风险的关联。我们观察到四个幽默子量表之一，即幽默欣赏，确实会影响对职场霸凌的认知。其他三个，即幽默识别、幽默创造和应对幽默，则不会。然而，管理者的领导风格确实会影响负面行为的报告。事实上，变革型领导与霸凌活动减少报告中22% 的差异有关。这项工作与之前关于领导风格对创造积极工作环境的重要性的研究一致，尤其是在医院环境中。基于这些发现，我们为领导者提供了进一步改善护理沟通的建议。
