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5G技术特性、消费价值、信任与意图之间的关系:基于技术接受模型和刺激-机体-反应范式的探索

The relationship between 5G technology affordances, consumption values, trust and intentions: An exploration using the TCV and S-O-R paradigm.

作者信息

Shah Sayed Kifayat, Zhongjun Pro Tang, Oláh Judit, Popp József, Acevedo-Duque Ángel

机构信息

College of Economics and Management, Beijing University of Technology, Beijing, China.

John von Neumann University, 6000 Kecskemét, Hungary.

出版信息

Heliyon. 2023 Feb 27;9(3):e14101. doi: 10.1016/j.heliyon.2023.e14101. eCollection 2023 Mar.

Abstract

5G mobile communication technology is anticipated to merge with many other sectors, spurring innovation and creating substantial ripple effects. Despite the significance of this advancement, current research provides limited knowledge of users' behavioral reactions to the affordances, values, and trust generated from 5G technology. To investigate this relationship, this study used the Stimulus-response theory and the consumption values theory. The empirical data was gathered from 373 consumers in China using a survey method. To validate the model's suggested relationships, the author utilized the partial least squares-structural equation modelling (PLS-SEM) technique. The finding designates that the affordances and purchase intention relationship was mediated by consumption values and trust. Given the significance of 5G technology and its potential, this study investigates what drives and deters consumers from obtaining 5G technology. Original findings insights on the role of affordances in developing marketing strategies and increasing consumer intentions to purchase 5G technology products.

摘要

预计5G移动通信技术将与许多其他领域融合,激发创新并产生巨大的连锁反应。尽管这一进展意义重大,但目前的研究对用户对5G技术所带来的可用性、价值和信任的行为反应了解有限。为了研究这种关系,本研究采用了刺激-反应理论和消费价值理论。通过调查方法从中国的373名消费者中收集了实证数据。为了验证模型所建议的关系,作者采用了偏最小二乘结构方程建模(PLS-SEM)技术。研究结果表明,可用性与购买意愿之间的关系是由消费价值和信任介导的。鉴于5G技术的重要性及其潜力,本研究调查了推动和阻碍消费者获取5G技术的因素。关于可用性在制定营销策略和提高消费者购买5G技术产品意愿方面的作用的原创性研究见解。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/9509/10006837/c6d88249a513/gr1.jpg

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