Graduate School of Comprehensive Human Sciences, University of Tsukuba, Tsukuba 305-8575, Japan.
College of Nursing and Nutrition, Shukutoku University, Chiba 260-8703, Japan.
Int J Environ Res Public Health. 2023 Mar 12;20(6):4991. doi: 10.3390/ijerph20064991.
Psychological distress and related factors in suicide prevention supporters during the COVID-19 pandemic were clarified.
A web-based survey for supporters from helplines or psychiatric institutions was conducted from May to July 2021. It included items about profession, stress and anxiety, and the Kessler Psychological Distress Scale.
818 participants were analyzed. Psychological distress was significantly higher among healthcare workers in psychiatric institutions than among helpline volunteers. The factor most related to psychological distress in both professions was insufficient rest with overwork. Distress in helpline volunteers was related to their lack of ability to support people with suicidal thoughts and suicide attempts, excessive media coverage related to COVID-19, and trouble dealing with complainers. Distress in healthcare workers was related to their lack of ability to provide sufficient support to their clients due to infection prevention measures.
Psychological distress among suicide prevention supporters during the pandemic has been affected by overwork, the fact that helpline volunteers cannot be trained in suicide prevention, and the fact that healthcare workers can only provide insufficient support to their clients due to infection prevention measures. To maintain suicide prevention during pandemics, it is necessary to implement measures that are tailored to the factors of psychological distress in supporters.
明确新冠疫情期间自杀预防支持者的心理困扰及其相关因素。
2021 年 5 月至 7 月，对来自热线或精神病院的支持者进行了一项基于网络的调查。它包括关于职业、压力和焦虑以及 Kessler 心理困扰量表的项目。
对 818 名参与者进行了分析。与热线志愿者相比，精神病院医疗机构工作人员的心理困扰明显更高。在这两种职业中，与心理困扰最相关的因素是过度工作导致的休息不足。热线志愿者的困扰与其缺乏支持有自杀念头和自杀企图的人的能力、与新冠疫情相关的过度媒体报道以及处理投诉者的困难有关。医疗机构工作人员的困扰与其因感染预防措施而无法为客户提供足够支持有关。
疫情期间自杀预防支持者的心理困扰受到过度劳累、热线志愿者无法接受自杀预防培训以及医疗机构工作人员因感染预防措施而只能为客户提供不足够支持的影响。为了在大流行期间维持自杀预防，有必要实施针对支持者心理困扰因素的措施。
