HEC Montréal, Human Resources Management Department, 3000 Côte-Sainte-Catherine, Montreal, QC H3T 2A7, Canada.
School of Administration Sciences, TÉLUQ University, Montréal, QC H2S 3L5, Canada.
Int J Environ Res Public Health. 2023 Apr 4;20(7):5392. doi: 10.3390/ijerph20075392.
This study extends our knowledge on the role of informal caregivers of seniors and the impact of this role on presenteeism and absenteeism at work. Based on the conservation of resources theory, this article seeks to gain insights into the mechanisms and antecedents of presenteeism and absenteeism among employees who are also informal caregivers of seniors. Specifically, this article argues that family-work conflict and emotional exhaustion mediate the relationship between the informal caregiver's role, presenteeism, and absenteeism. Quantitative data (questionnaire) from this cross-sectional study were collected from 915 informal caregivers of seniors from 8 Canadian organizations. Structural equation modelling (SEM) was undertaken using IBM SPSS AMOS 28.0 to test all hypotheses. Informal caregivers of seniors who need to coordinate and organize healthcare are at a higher risk of experiencing family-work conflict. Family-work conflict experienced by informal caregivers subsequently leads to emotional exhaustion, presenteeism, and absenteeism. Because informal caregiving of seniors is likely to increase in coming years for many workers, organizations must be aware of the possible consequences of this role on work productivity. This study shows that not all tasks of informal caregivers of older adults lead to presenteeism and absenteeism through family-work conflict and emotional exhaustion. This study is innovative because, to our knowledge, no study of informal caregivers of older adults has examined the effect of different tasks in this role on presenteeism and absenteeism.
本研究拓展了我们对老年人非正式照顾者角色的认识，以及该角色对工作中的出勤和旷工的影响。基于资源保存理论，本文旨在深入了解那些同时也是老年人非正式照顾者的员工的出勤和旷工的机制和前因。具体而言，本文认为家庭-工作冲突和情绪耗竭在非正式照顾者角色、出勤和旷工之间的关系中起中介作用。本横断面研究的定量数据（问卷）来自加拿大 8 家组织的 915 名老年人非正式照顾者。使用 IBM SPSS AMOS 28.0 进行结构方程建模（SEM）来检验所有假设。需要协调和组织医疗保健的老年人非正式照顾者面临更高的家庭-工作冲突风险。非正式照顾者经历的家庭-工作冲突会导致情绪耗竭、出勤和旷工。由于未来几年许多工人可能会增加对老年人的非正式护理，因此组织必须意识到这种角色对工作效率的可能后果。本研究表明，并非老年人非正式照顾者的所有任务都会通过家庭-工作冲突和情绪耗竭导致出勤和旷工。本研究具有创新性，因为据我们所知，尚无研究考察过该角色中不同任务对出勤和旷工的影响。
