HealthPartners Institute, Bloomington, MN, USA.
HealthPartners, Bloomington, MN, USA.
J Prim Care Community Health. 2023 Jan-Dec;14:21501319231169998. doi: 10.1177/21501319231169998.
INTRODUCTION/OBJECTIVES: Safe fish consumption is important for people who are or could become pregnant. A health system in Minnesota partnered with the Minnesota Department of Health to develop and disseminate messages to promote safe fish consumption for this population via the ChooseYourFish initiative. The ChooseYourFish message was delivered through 5 channels: the Healthy Pregnancy Program (HPP) with phone-based coaching, a clinic brochure, in the clinic after visit summary (AVS), direct mailing of the brochure with a letter, and in images on clinic waiting room monitors.
We designed a pragmatic evaluation to understand the likelihood that each channel would result in awareness of the message and increase a recipient's intent to act on the information. We surveyed 1050 women aged 18 to 40 in March-May 2020. Results are reported with descriptive statistics.
The survey was completed by 524 respondents (51%). Respondents receiving the ChooseYourFish message through any channel except clinic monitors reported a higher awareness of recommendations about eating fish (42%-56%) than respondents in the no-message comparison group (21%). The after visit summary and Healthy Pregnancy Program channels had more confidence in following recommendations (50%-54%) and showed more intention to eat fish (61%-62%) compared to lower-intensity channels (24%-31% and 19%-32%, respectively).
Messages delivered by an often-trusted source (eg, healthcare provider) were more likely to increase confidence and intent. Despite the trend toward online health information, physical brochures still have large reach. Repetition of exposure may be important. Because all communication channels have advantages and drawbacks, using multiple delivery channels is appropriate in communication campaigns.
简介/目的:对于孕妇或可能怀孕的人来说,安全食用鱼类很重要。明尼苏达州的一个卫生系统与明尼苏达州卫生部合作,通过“选择你的鱼”倡议为这一人群制定并传播促进安全食用鱼类的信息。“选择你的鱼”信息通过 5 个渠道传递:基于电话辅导的健康妊娠计划(HPP)、诊所宣传册、就诊后总结(AVS)、宣传册的直接邮寄和诊所候诊室显示器上的图像。
我们设计了一项实用评估,以了解每个渠道传播信息的可能性,并增加接收者对信息采取行动的意愿。我们于 2020 年 3 月至 5 月期间对 1050 名 18 至 40 岁的女性进行了调查。结果以描述性统计数据报告。
524 名受访者(51%)完成了调查。与无信息对照组(21%)相比,通过诊所监测以外的任何渠道接收“选择你的鱼”信息的受访者,对食用鱼类的建议的知晓率更高(42%-56%)。就诊后总结和健康妊娠计划渠道对遵循建议的信心更高(50%-54%),表现出更高的吃鱼意愿(61%-62%),而低强度渠道的信心和意愿则分别为 24%-31%和 19%-32%。
来自可信来源(例如医疗服务提供者)的信息更有可能增加信心和意愿。尽管人们倾向于在线获取健康信息,但纸质宣传册的覆盖面仍然很大。重复接触可能很重要。由于所有沟通渠道都有优缺点,因此在传播活动中使用多种传递渠道是合适的。